Welcome to TVPaint Community forums !

Yes I thought I had followed the sentinel directions correctly, but I missed the second permission allowance. Thank you so much and sorry for the trouble!

I was digging around my downloads folder and I may have some remnants of the previous driver so I will try deleting that and try again.

With 11.9 I am able to use TVPaint for like a day until the next time it crashes which is odd?

Sorry I did not see the "please read" pin on the forum before posting but here is some more info on my set up:

MacOS Mojave (version 10.14.6)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
Wacom Cintiq Pro 13 in
TVPaint Pro 11.9 64 bit

Also hello and thank you!

I recently updated from 11.8 to 11.9 and every time I open TVPaint it says the dongle is not connected, and if I press ok it crashes. I can temporarily solve the issue by deleting the program and re-download everything, but when I close and re-open the program I have to deal with it again. Is anyone...