Search found 5 matches

by heriz
18 Aug 2022, 21:08
Forum: Technical Support
Topic: Cannot save!
Replies: 34
Views: 27891

Re: Cannot save!

Here is what WORKED for me: I was encountering the same issue on my Mac. (Catalina) On my other Mac (Big Sur) everything works fine. My SAVE window would freeze. If this is also your problem, you can rescue your project by doing this -> Open your ACTIVITY MONITOR TV PAINT will (probably) be first i...
by heriz
18 Aug 2022, 21:05
Forum: Technical Support
Topic: Cannot save!
Replies: 34
Views: 27891

Re: Cannot save!

the second one is called apple-something :). That's the one that is trying to save your file. Sorry, as we cannot reproduce that would you mind giving me the exact name of the process ? I switched back to System to check. It's: com.apple.appkit.xpc.openAndSavePanelService (TVPaint Animation 11 Pro)
by heriz
18 Aug 2022, 00:25
Forum: Technical Support
Topic: Cannot save!
Replies: 34
Views: 27891

Re: Cannot save!

Here is what WORKED for me: I was encountering the same issue on my Mac. (Catalina) On my other Mac (Big Sur) everything works fine. My SAVE window would freeze. If this is also your problem, you can rescue your project by doing this -> Open your ACTIVITY MONITOR TV PAINT will (probably) be first i...
by heriz
06 Nov 2019, 17:06
Forum: Technical Support
Topic: All Tool Presets (v2) deleted!
Replies: 1
Views: 10681

Re: All Tool Presets (v2) deleted!

Okay, panic over - sorted it by finding the panel .bin in the TVPaint Application, and copying that alongside the data folder into an accessible home folder. I was then able to load that as a custom panel (data folder has to be in same location to bring in the tools).

Phew
by heriz
06 Nov 2019, 16:25
Forum: Technical Support
Topic: All Tool Presets (v2) deleted!
Replies: 1
Views: 10681

All Tool Presets (v2) deleted!

Hi, I loaded a brush into the custom panel, or so I thought, but it seemed to remove all the tool presets (chalk, watercolour etc) in the right-hand column. I now have no tool presets at all. How do I reload them? Are they kept somewhere on the dongle/prog folder or do I have to get them again from ...