Search found 69 matches

by marijaye
29 Jun 2024, 05:52
Forum: Technical Support
Topic: Export From Camera View Fail
Replies: 8
Views: 10109

Re: Export From Camera View Fail

Unfortunately I think this problem just started for me. :( I had been unable to export ANY type of video with the camera view, it would only let me export the Project view. This happened after I opened the file in TVPaint 12 before reverting back to 11. The fix that worked for me: I selected all six...
by marijaye
25 Jun 2024, 14:48
Forum: Technical Support
Topic: Is it possible to use 11 after the upgrade to 12?
Replies: 18
Views: 11661

Re: Is it possible to use 11 after the upgrade to 12?

Update on my end: While I was in the middle of working, TVPaint shut down and said I did not have a license. I checked my license online and saw it had been reverted back to 11 (I requested this via email over the weekend.) I have not received any email correspondence, but have now re-installed TVP ...
by marijaye
25 Jun 2024, 03:58
Forum: Technical Support
Topic: Is it possible to use 11 after the upgrade to 12?
Replies: 18
Views: 11661

Re: Is it possible to use 11 after the upgrade to 12?

is there an official statement aside from " 'user have to end the work, that's what studios doing before the update'" ? The number of bug reports for tvp12 is concerning, and I'm reluctant to upgrade if it means losing access to tvp 11. it could be understandable if tvp12 was 100% retro-c...
by marijaye
22 Jun 2024, 02:19
Forum: Technical Support
Topic: TVP 12 is crashing when New Scene is added
Replies: 6
Views: 3118

Re: TVP 12 is crashing when New Scene is added

THANK YOU, Cardin! Your most recent steps worked for me, so at least I can get some work done this weekend before we hear about how to avoid these bandaids! I will still be saving and versioning up frequently in anticipation of crashes, but this is very promising. Hope you are able to get your work ...
by marijaye
21 Jun 2024, 18:02
Forum: Technical Support
Topic: TVP 12 is crashing when New Scene is added
Replies: 6
Views: 3118

Re: TVP 12 is crashing when New Scene is added

Dear Cardin, Thank you so much for your speedy tests to confirm and help solve these issues! Your investigative spirit is much appreciated! Unfortunately, in this case, unchecking "Play on mouse hover" did not stop the crashing on my end (video attached). My current solution is going to be...
by marijaye
21 Jun 2024, 16:44
Forum: Technical Support
Topic: TVP 12 is crashing when New Scene is added
Replies: 6
Views: 3118

Re: TVP 12 is crashing when New Scene is added

Dear TVP, The issue is worse than I thought, as I cannot add a new scene or clip to my animatic, and since I've already upgraded to 12, I cannot open TVP 11 anymore. I am in pre-production and I do need to work on my animatic, which includes moving scenes and clips around and adding new ones. If som...
by marijaye
21 Jun 2024, 16:33
Forum: Technical Support
Topic: TVP 12 is crashing when New Scene is added
Replies: 6
Views: 3118

TVP 12 is crashing when New Scene is added

Dear Forum, I have brought my animatic from TVP 11 into TVP 12, and am encountering a lot of crashes. I am posting them separately so they can each be more easily identified (but please let me know, TVP admin, if you want me to post all of these in a single thread.) This crash occurs when I try to a...
by marijaye
21 Jun 2024, 16:19
Forum: Technical Support
Topic: TVPaint 12 is crashing when I am in the new camera layer [TVPA-3641]
Replies: 4
Views: 3584

Re: TVPaint 12 is crashing when I am in the new camera layer [TVPA-3641]

Thanks for running these tests, @Cardin! It appears that if I can work around the crashing long enough to get rid of all the camera moves I made in 11, then maybe I can salvage my animatic in 12. Before I was aware that you ran your tests, I was working in that scene (with "coasters") and ...
by marijaye
20 Jun 2024, 18:22
Forum: Technical Support
Topic: TVPaint 12: Timeline has gone missing
Replies: 2
Views: 1391

Re: TVPaint 12: Timeline has gone missing (solved-ish!)

Solved!
My timeline went behind the program, so I had to de-expand the interface and will now keep the Timeline on a separate screen without expanding TVPaint across two screens.
by marijaye
20 Jun 2024, 18:15
Forum: Technical Support
Topic: TVPaint 12: Timeline has gone missing
Replies: 2
Views: 1391

Re: TVPaint 12: Timeline has gone missing

Whoops, video attached below
by marijaye
20 Jun 2024, 18:15
Forum: Technical Support
Topic: TVPaint 12: Timeline has gone missing
Replies: 2
Views: 1391

TVPaint 12: Timeline has gone missing

Hello Forum, Along with my previously posted issue of my TVP 12 testing, my Timeline has gone missing and when Windows>Timeline is toggled, it will only reappear for a fraction of a second before disappearing again. Video attached. I keep my Timeline detached on a separate screen so I can keep my dr...
by marijaye
20 Jun 2024, 17:03
Forum: Technical Support
Topic: TVPaint 12 is crashing when I am in the new camera layer [TVPA-3641]
Replies: 4
Views: 3584

TVPaint 12 is crashing when I am in the new camera layer [TVPA-3641]

Just downloaded TVPaint 12 today and am poking around to see all the new stuff. Unfortunately, if I am in the camera layer on my 158 MB animatic, TVPaint crashes. Any time I click in it, the program goes down without any warning or message (video attached, the photo you see is just my screen saver)....
by marijaye
17 Feb 2024, 02:48
Forum: Feature & Improvement requests
Topic: Please remove the default auto-naming during Export
Replies: 7
Views: 29472

Re: Please remove the default auto-naming during Export

Thanks @Soom! When you've used this software for a very long time, some of the changes feel like improvements, and some feel like someone's rearranged my furniture without telling me ;) I'll adjust sooner or later, I suppose.
by marijaye
06 Feb 2024, 19:40
Forum: Feature & Improvement requests
Topic: Please remove the default auto-naming during Export
Replies: 7
Views: 29472

Re: Please remove the default auto-naming during Export

@Soom was this ever addressed? I came here because I was curious if there was a way to turn it off...when I split clips and export I end up with some crazy long names I wasn't looking for!
by marijaye
16 Oct 2023, 20:23
Forum: Technical Support
Topic: Timeline Note glitch?
Replies: 2
Views: 3039

Re: Timeline Note glitch?

Here's another example of a different computer...
Screenshot 2023-10-16 at 4.21.34 PM.png