Search found 128 matches

by Matthieu
22 Jul 2024, 09:27
Forum: Technical Support
Topic: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]
Replies: 112
Views: 392607

Re: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]

Hello,

Yes, you shouldn't be encoutering specific issues with Sonoma and TVPaint. As David said, the crashes seem to be affecting ARM Mac users. We are still trying to pinpoint what the exact issue could be since they seem to happen completely randomly.
by Matthieu
17 Jul 2024, 12:31
Forum: Technical Support
Topic: TVPaint 12 User Manual / Documentation
Replies: 2
Views: 2710

Re: TVPaint 12 User Manual / Documentation

Hello David, Those are excellent suggestions, thank you very much. I would be glad if you could provide clean screenshots without the added notes, indeed (or even better, the whole project you have used so I can redo the screenshots with V12's interface). Also, please rest assured that I am keeping ...
by Matthieu
11 Jul 2024, 14:10
Forum: Technical Support
Topic: TVPaint 12 User Manual / Documentation
Replies: 2
Views: 2710

TVPaint 12 User Manual / Documentation

Hello everyone. The TVPaint 12 User Manual is finally online. You will be able to access it here: https://doc.tvpaint.com/ As I mentioned in another topic, it is still a work in progress since the aim was to completely rewrite the previous documentation and make it easier to follow through clearer f...
by Matthieu
11 Jul 2024, 14:09
Forum: Technical Support
Topic: Tvpaint Documentation
Replies: 6
Views: 2039

Re: Tvpaint Documentation

Hi Kelan, Thank you for your reply, kind words and for reporting the discrepancy regarding the layer tutorial file (which we should have explained in the YouTube video description, indeed)! I am bumping this topic just to let everyone know that the TVPaint 12 User Manual is finally online. You will ...
by Matthieu
27 Jun 2024, 10:37
Forum: Technical Support
Topic: TVP12 Default starting layer always has lock position enabled [TVPA-3645]
Replies: 8
Views: 2928

Re: TVP12 Default starting layer always has lock position enabled

Hello, we have noticed the default layer having "lock position" enabled. This is unintended and will be removed for the next update :) could you also change it so that lock position does no longer stop copy/pasting? lock position should only keep the layer in position, not stop you from c...
by Matthieu
27 Jun 2024, 10:36
Forum: Technical Support
Topic: Tvpaint Documentation
Replies: 6
Views: 2039

Re: Tvpaint Documentation

Hello, Thank you for voicing those concerns. I will try to provide as much information as I can regarding this. The aim for TVPaint 12 was to rewrite the entire manual. Since we changed the way our website worked, the user manual also had to be ported to a new system which we learned along the way. ...
by Matthieu
10 Apr 2024, 13:37
Forum: Made with TVPaint
Topic: Modest Mouse 'Bury Me With It' music video.
Replies: 6
Views: 3131

Re: Modest Mouse 'Bury Me With It' music video.

That's very nice, indeed! Thanks for sharing :-)
by Matthieu
27 Feb 2024, 09:35
Forum: Technical Support
Topic: MacOS M1 - Glitched Audio
Replies: 13
Views: 4920

Re: MacOS M1 - Glitched Audio

Yes, those issues have been fixed by the developers. The fixes will be included in the software's upcoming update.
by Matthieu
24 Jan 2024, 14:25
Forum: Technical Support
Topic: Brush curves resetting
Replies: 19
Views: 15843

Re: Brush curves resetting

Hello everyone,

Thank you for your video, TheInsaneum.

We have ran new tests and all bugs regarding brush curves should have been spotted this time. The developers are taking care of this as we speak.
by Matthieu
24 Jan 2024, 14:23
Forum: Technical Support
Topic: MacOS M1 - Glitched Audio
Replies: 13
Views: 4920

Re: MacOS M1 - Glitched Audio

Hello everyone,

Just to let you know, the developers have found the cause of those audio issues and great progress has been made on the fix. We also found that some parts of the code could be responsible for other bugs regarding audio imports: we are working on rewriting them as well.
by Matthieu
22 Jan 2024, 14:00
Forum: Technical Support
Topic: Export From Camera View Fail
Replies: 7
Views: 3995

Re: Export From Camera View Fail

Hello,

Did you save this project on a server / cloud storage service or an external hard drive? Or are you working by opening it directly from a server / cloud storage service?
by Matthieu
21 Dec 2023, 14:35
Forum: Technical Support
Topic: JSON export: Export All Images changed behaviour in 11.7? Set to No is unusable.
Replies: 5
Views: 3579

Re: JSON export: Export All Images changed behaviour in 11.7? Set to No is unusable.

Hello maara_p, Thank you for your feedback! I will try to push this idea then. I also wanted to put emphasis on the need to start storing data defining empty instances' durations in the JSON file (I only found data for the timing of heads of instances represented by images there, no data defining wh...
by Matthieu
15 Dec 2023, 11:16
Forum: Technical Support
Topic: JSON export: Export All Images changed behaviour in 11.7? Set to No is unusable.
Replies: 5
Views: 3579

Re: JSON export: Export All Images changed behaviour in 11.7? Set to No is unusable.

Hello maara_p and hello David, Thank you for pointing this out. This change was asked for by several studios: they were surprised the "Export All" parameter would not export all of their projects' frames (including exposure cells). However, you are right in mentioning the fact that this be...
by Matthieu
06 Dec 2023, 09:12
Forum: Technical Support
Topic: Typo in JSON import script reconstructing POST/PRE loops
Replies: 5
Views: 4365

Re: Typo in JSON import script reconstructing POST/PRE loops

Hello,

Thank you for reporting this! This declaration is incorrect, indeed. We will update the current script and bundle it with the installer.
by Matthieu
24 Oct 2023, 10:32
Forum: Feature & Improvement requests
Topic: About the current license management Issue - Request about multiple device registering on one licence
Replies: 10
Views: 9028

Re: About the current license management Issue - Request about multiple device registering on one licence

Hello Ini, In case of I have to change PC or main ssd or having ploblem with previous circumstance, I'll loose my right to use tvp, if I don't buy a hidden dongle version with an addional cost. In this case (if you have to change computers or SSD), you won't lose your right to use TVPaint. You may l...