Search found 3 matches

by pilotguy
17 Feb 2021, 00:43
Forum: Technical Support
Topic: dongle detection issues
Replies: 5
Views: 6210

Re: dongle detection issues

Dean wrote: 15 Feb 2021, 16:00 It was a @tvpaint.fr address
Then I don't think that was my email. is there a way I can send my email address to you securely?
by pilotguy
15 Feb 2021, 12:29
Forum: Technical Support
Topic: dongle detection issues
Replies: 5
Views: 6210

Re: dongle detection issues

Dean wrote: 15 Feb 2021, 11:41 Hello, I contacted you via email :)
Hi, I've checked my inbox and spam, but I don't see your email

was it a Gmail account?
by pilotguy
15 Feb 2021, 11:40
Forum: Technical Support
Topic: dongle detection issues
Replies: 5
Views: 6210

dongle detection issues

Hello! I am on an early 2011 mac (macOS 10.13.6 High Sierra) TV paint has suddenly started to say that it "cannot detect the dongle" I'm on a deadline and need to get this resolved as quickly as possible. Does anyone know how to fix this? I have tried to resolve the problem by re-downloadi...