Search found 3 matches

by Dirk Henrotay
02 Dec 2021, 12:41
Forum: Technical Support
Topic: can't open backup file
Replies: 5
Views: 5408

Re: can't open backup file

Goodmorning, Most important is that I can have a look on the animation, because it's a file of my students. It would be great if you could export the animation (it's not very big) as png images, and send it back along with a incremental save of the file. Could you do this? Thank you very much. kind ...
by Dirk Henrotay
01 Dec 2021, 10:43
Forum: Technical Support
Topic: can't open backup file
Replies: 5
Views: 5408

Re: can't open backup file

Hey, could you save this file again as a copy and send it to me? I can't open this file. I tried on several machines, but it still causes tvp to close (version: 11.5.3 (64bits) pro)
by Dirk Henrotay
30 Nov 2021, 10:30
Forum: Technical Support
Topic: can't open backup file
Replies: 5
Views: 5408

can't open backup file

Dear, My TVpaint file is corrupt. It says it has no data (0 Mb), but I do have a backup file with data. After deleting the extra numbers of the file I try to open this backup file, but TVpaint just closes suddenly. Is there a way to fix the file or another way to restore it? Thank you very much for ...