Search found 2 matches

by corysfo
26 May 2022, 21:55
Forum: Technical Support
Topic: 11.5.3 Export ProRes .mov results in no video.
Replies: 6
Views: 3920

Re: 11.5.3 Export ProRes .mov results in no video.

Hello, I have just tested this on the same OS (macOS 12.2.1) and can't replicate your issue. Are you sure you had the "Background" option checked in the export panel: background-check.png Did you run it on an M1 Pro laptop? As i mentioned, this only replicates on an M1 Pro. Keep in mind, ...
by corysfo
06 Apr 2022, 18:57
Forum: Technical Support
Topic: 11.5.3 Export ProRes .mov results in no video.
Replies: 6
Views: 3920

11.5.3 Export ProRes .mov results in no video.

For our users running macOS 12.2.1 on M1 Pro MacBook Pro (14"), a .mov exported from any computer using TVPaint 11.5.3 with ProRes video results in a .mov file that has no video (just black), only audio. Changing the encoder to MPEG-4 works, but we need ProRes to work.