Search found 16 matches
- 21 Sep 2016, 06:13
- Forum: Technical Support
- Topic: link to upgrade to 10.5?
- Replies: 3
- Views: 8872
Re: link to upgrade to 10.5?
Windows 10 64 bit, x64 based processor, 16gb ram tvpaint 10 standard version Hi there, Thanks for responding to my question. I had retried to update via TVPaint->Help->Check for updates but for some reason that didn't work, even after closing and restarting. Thank you for telling me how to get to th...
- 08 Sep 2016, 20:22
- Forum: Technical Support
- Topic: link to upgrade to 10.5?
- Replies: 3
- Views: 8872
link to upgrade to 10.5?
Windows 10 64 bit, x64 based processor, 16gb ram tvpaint 10 standard version Hi there, I recently got a new computer and installed tvpaint with intentions of upgrading to 10.5. I checked for updates in the help menu on tvpaint but clicking it doesn't seem to open any pages. I haven't been able to fi...
- 13 Nov 2015, 23:08
- Forum: Technical Support
- Topic: qtcf.dll missing?
- Replies: 2
- Views: 9311
Re: qtcf.dll missing?
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard I ended up solving this issue on my own... laughs. I had been Googling this issue and turns out a lot of the results were related to Quicktime or some other programs. I deleted the Quicktime 7 which I had recently ...
- 12 Nov 2015, 08:32
- Forum: Technical Support
- Topic: qtcf.dll missing?
- Replies: 2
- Views: 9311
qtcf.dll missing?
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard Hi there, I'm having some issues upon trying to open TVPaint. I get a popup telling me that a qtcf.dll is missing from my computer. I've tried reinstalling TVPaint as the error suggests but it still does not work. ...
- 17 Mar 2015, 19:51
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
Hi,Thierry wrote:Hmm.. could you try to uninstall TVPaint and install it back to see if the issue still happens ?
I've uninstalled and reinstalled and TVPaint. I clicked on a project to open it but it did not load and there was an error resulting in the image I have posted in the first post.
-neko405
- 17 Mar 2015, 15:12
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
So after clicking reset configuration and deleting the configuration, TVPaint immediately crashed. I also tried to open my project and it started off with a crash too. Very strange. What are your Wacom drivers version ? Also, what kind of tablet do you have ? I had thought of separating my project ...
- 17 Mar 2015, 14:45
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
Hello again, You can access the startup panel via this option in the Preferences panel : startup.png Then quit TVPaint and restart it. This panel should open : delete-config.png To reset your configuration, simply click "delete" (this will erase your entire configuration) Your projects is...
- 17 Mar 2015, 14:12
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
Hi neko405, Have you tried resetting your configuration ? (by deleting it in the Startup panel -make sure you have a backup just in case). We also need more informations : are your Wacom drivers up to date ? What is your project's dimensions ? OS-windows 7 OS architecture-64 bit Software version-10...
- 17 Mar 2015, 07:07
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard Image Example: http://puu.sh/gDNFF/e7949af40f.PNG" onclick="window.open(this.href);return false; Well, I'm back again. I'm finding that I still have issues with saving. My TVPaint keeps crashing while sav...
- 22 Jan 2015, 22:00
- Forum: Technical Support
- Topic: Missing Side Scroll Bar and Playback Bar[SOLVED]
- Replies: 3
- Views: 10544
Re: Missing Side Scroll Bar and Playback Bar
Hello neko405, Go in the View menu and choose Windows , the bars should be back :) Concerning the img/url, that's strange. Did you use the good tags ? [ img ] (without spaces) / [ url ] (without spaces) ? Aha! It works! Thanks so much! I don't know why or how I missed that. Also regarding the image...
- 22 Jan 2015, 16:17
- Forum: Technical Support
- Topic: Missing Side Scroll Bar and Playback Bar[SOLVED]
- Replies: 3
- Views: 10544
Missing Side Scroll Bar and Playback Bar[SOLVED]
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard Hi there, My latest problem with TVPaint is that I'm finding that I'm missing a few bars. The scroll bar and the playback bars are missing and I do not know how to get them back. There doesn't seem to be anything i...
- 22 Jan 2015, 15:53
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard I think I may have solved my problem, at least it hasn't happened anymore. I took my laptop to the techs and they said it may have been an overheating issue from many years of not cleaning out the insides of my lap...
- 18 Dec 2014, 10:26
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard Hi Henk, It seems like I'm not the only one with this problem. I'll most definitely be setting up an autosave from now on. It seems having multiple copies of the same file is not enough. Thank you for taking the ti...
- 18 Dec 2014, 10:21
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard Hi Fabrice, My TvPaint version is 10.5.7. I haven't experienced anymore crashes yet but from what I have noticed, it may occur with any file and happens most often when I forget to periodically save, resulting in a...
- 18 Dec 2014, 10:15
- Forum: Technical Support
- Topic: Constant crashing while saving
- Replies: 19
- Views: 40172
Re: Constant crashing while saving
OS-windows 7 OS architecture-64 bit Software version-10.5.7 Software edition-standard Hi there Paul, I'm also using Microsoft Security Essentials with no other anti-virus or spyware detectors. I haven't had any more crashes but I'll keep what you mentioned in mind for next time. Thank you for respon...