Hello, and thank you for your feedback.
The issue has been fix, and will be available in the next update.
Search found 52 matches
- 02 Aug 2024, 08:22
- Forum: Technical Support
- Topic: Consistent Crashes in 12.0.1 [TVPA-3696]
- Replies: 1
- Views: 2111
- 02 Jul 2024, 09:19
- Forum: Technical Support
- Topic: Layers - the command Reverse Selected Layer Order is broken [TVPA-3656]
- Replies: 2
- Views: 1973
Re: Layers - the command Reverse Selected Layer Order is broken [TVPA-3656]
Thanks for reporting it. It has been fixed and will be available in a future update.
- 27 Jun 2024, 12:35
- Forum: Technical Support
- Topic: Keyboard input disabled after opening project (TVP12)
- Replies: 7
- Views: 2179
Re: Keyboard input disabled after opening project (TVP12)
Hello. Does your TVPaint looks like this when you start it ? fullscreen.png I mean, is the macOS title bar (with the red, yellow and green buttons) visible ? Like on this picture: no_fullscreen.png If the title bar is not visible, please close TVPaint and then go to: /Users/ yourname /Library/ You w...
- 12 Jun 2024, 06:01
- Forum: Technical Support
- Topic: Panning & Zoom (held) Sticking [TVPA-3624]
- Replies: 7
- Views: 1734
Re: Panning & Zoom (held) Sticking [TVPA-3624]
The development team has identified the problem it has been fixed. The fix will be available in a future update.
- 04 Jun 2024, 14:08
- Forum: Technical Support
- Topic: Profile popouts not resizing in Tvp12 [TVPA-3582]
- Replies: 3
- Views: 1419
Re: Profile popouts not resizing in Tvp12 [TVPA-3582]
Thanks to your contribution.
The team was able to solve it. The fix will be available in a future update.
The team was able to solve it. The fix will be available in a future update.
- 24 Dec 2020, 09:12
- Forum: Communauté Francophone
- Topic: Message d'erreur
- Replies: 8
- Views: 26418
Re: Message d'erreur
Bonjour, Pour accéder facilement au dossier /tmp, ouvrez le Finder et, dans la barre de menu, cliquez sur l'onglet "Aller", vous devriez avoir une ligne "Aller au dossier...". Une fenêtre de dialogue va apparaître, saisissez /tmp et validez... voilà, vous devriez être dans le bon...
- 03 Dec 2020, 15:22
- Forum: Technical Support
- Topic: TVPaint 11.5 crashes if I use the new fullscreen shortcut
- Replies: 17
- Views: 20064
Re: TVPaint 11.5 crashes if I use the new fullscreen shortcut
Hi,
Once you are on your account page, in the "Downloads section", you should have "trial version" just under "My Software (Lockcode).
You can also access this page by clicking "Trial version" on the left of the screen.
If not, let us know.
Once you are on your account page, in the "Downloads section", you should have "trial version" just under "My Software (Lockcode).
You can also access this page by clicking "Trial version" on the left of the screen.
If not, let us know.
- 28 Apr 2020, 10:00
- Forum: Technical Support
- Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
- Replies: 130
- Views: 459513
Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Hello, Unfortunaly, the only version of TVPaint that will works on MacOS Catalina is TVPaint 11 in 64bits. You can install TVPaint 10 in 64 bits on Catalina but the only thing you will get is a grey window because the source code is too old to work properly on the current MacOS. I'm sorry to say tha...
- 23 Mar 2020, 11:50
- Forum: Technical Support
- Topic: Coronavirus COVID-19 and TVPaint
- Replies: 8
- Views: 240959
Re: Coronavirus COVID-19 and TVPaint
Hi ! I see you are using TVPaint Animation 10 Pro, is it the 64bits version ? Unfortunaly, the 64bits of TVPaint 10 version does not work on MacOS Mojave, but the 32bits version should works. Could you try it please ? On MacOS 10.15 and higher (Catalina) only TVPaint 11 in 64bits version will works.
- 13 Sep 2019, 15:32
- Forum: Technical Support
- Topic: 11.0.9 - brush lag
- Replies: 5
- Views: 13999
Re: 11.0.9 - brush lag
Hi,
An update with a small fix for the brush lag is available for download.
I must warn you, for some complex brush like the "Fire" brush, the lag can still be noticed.
I can't remove it completely or else jagged line issue will be back.
An update with a small fix for the brush lag is available for download.
I must warn you, for some complex brush like the "Fire" brush, the lag can still be noticed.
I can't remove it completely or else jagged line issue will be back.
- 09 Sep 2019, 16:18
- Forum: Technical Support
- Topic: 11.0.9 - brush lag
- Replies: 5
- Views: 13999
Re: 11.0.9 - brush lag
Thanks,
I'll run some tests and do the investigation. I hope to find lines of code which are guilty for this.
I'll run some tests and do the investigation. I hope to find lines of code which are guilty for this.
- 09 Sep 2019, 15:46
- Forum: Technical Support
- Topic: 11.0.9 - brush lag
- Replies: 5
- Views: 13999
Re: 11.0.9 - brush lag
Hi,
Can you please send us your brush which lag ? After some tests, it seems to happen only with custom brushes.
I'm pretty sure this lag is caused by the fix for the jagged lines issue. I'll try to correct this.
Can you please send us your brush which lag ? After some tests, it seems to happen only with custom brushes.
I'm pretty sure this lag is caused by the fix for the jagged lines issue. I'll try to correct this.
- 06 Sep 2019, 14:46
- Forum: Technical Support
- Topic: 11.0.9 dropping frames
- Replies: 8
- Views: 19165
Re: 11.0.9 dropping frames
Hi, I have fixed the issue (it should be available to download soon), it only happens on 64bits version by the way. Daninski, just to be sure we are talking about the same issue, can you do a little test please ? Open one of your project in TVPaint 11.0.9 and launch the playback. Then, do not touch ...
- 02 Jul 2019, 12:16
- Forum: Technical Support
- Topic: Grey screen on Mac
- Replies: 2
- Views: 7784
Re: Grey screen on Mac
Hi ! Unfortunaly, TVPaint 10 in 64bits is no longer working on MacOS Mojave and above. This is fixed in TVPaint 11 actually but you can use the 32bit version of TVPaint 10, it will work on MacOS Mojave... but not on the future version of MacOS because Apple is dropping 32bit support. Hope it will he...
- 24 Jun 2019, 08:08
- Forum: Technical Support
- Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
- Replies: 130
- Views: 459513
Re: Mac OS High Sierra & Mojave (update 01/08/2018)
Hi !
I did some tests with the last beta and it works with Sentinel driver 7.5.4, you can get it here: Can you try with this driver please ?
I did some tests with the last beta and it works with Sentinel driver 7.5.4, you can get it here: Can you try with this driver please ?