Search found 6 matches

by ndcanton
20 Oct 2018, 19:30
Forum: Technical Support
Topic: Deleted soundtrack but sound keeps playing!
Replies: 8
Views: 22875

Re: Deleted soundtrack but sound keeps playing!

Hello, is there any update on this? The only workaround I've found is copying all of my layers to a new File in order to import a new sound or animate without a previous "ghost" sound. Thank you.
by ndcanton
15 Dec 2017, 18:27
Forum: Technical Support
Topic: Project: Display not an option in Export
Replies: 1
Views: 7360

Project: Display not an option in Export

Hello, I'm very new to using Scenes and multiple clips in a project (previously I've just been juggling too many .tvpp files). When going to export the whole project, I noticed that it wasn't an option in my export settings, as it has appeared in YouTube tutorials and the Documentation on your websi...
by ndcanton
02 Dec 2016, 22:12
Forum: Technical Support
Topic: CTG Layer Not an Option
Replies: 2
Views: 11869

Re: CTG Layer Not an Option

My mistake, the top of the article said standard and pro versions, but there was a pro icon next to the section specifically about CTG. Additionally, lazy-brush.com mentions their product doesn't work with any TVPaint 11, but lower on the page mentions that this is because it comes with the Pro Vers...
by ndcanton
01 Dec 2016, 18:15
Forum: Technical Support
Topic: CTG Layer Not an Option
Replies: 2
Views: 11869

CTG Layer Not an Option

I was reading about CTG coloring and thought I'd give it a try, but creating a CTG layer isn't an option while starting a new layer. Is there some setting that needs to be changed? What I read said that it comes with TVPaint 11 Standard Edition.
Thanks.
What I am seeing when creating a new layer
What I am seeing when creating a new layer
TVPaint Help.jpg (71.3 KiB) Viewed 11869 times
by ndcanton
28 Oct 2016, 14:12
Forum: Technical Support
Topic: TVPaint won't run?
Replies: 4
Views: 13439

Re: TVPaint won't run?

Hi, I'm having the same problem as above. I requested help from the website contact but heard nothing back. Can you send me an e-mail with my codes and hopefully instructions to update?
by ndcanton
24 Oct 2016, 16:00
Forum: Technical Support
Topic: Major Issues with Windows 10 Anniversary Update
Replies: 42
Views: 459762

Re: Major Issues with Windows 10 Anniversary Update

This update problem happened to a colleague and after a month of pushing deadlines, he was forced to upgrade from 10 to 11 even though he had not owned it very long. I am considering purchasing TVPaint 11, but I'd like to know, from a customer service perspective, how this will be dealt with in the ...