Search found 3 matches

by ghiralds
04 Jan 2017, 22:26
Forum: Technical Support
Topic: Corrupted .tvpp file after power down
Replies: 4
Views: 15015

Re: Corrupted .tvpp file after power down

Thierry wrote:Hello,
TVPaint 10.0.16
You should update your software first.
Thierry, I've just tried to open the file using TVPaint 11 trial version (11.0.3 / 64-bits), and it crashes all the same while loading. What could I do now?
by ghiralds
04 Jan 2017, 14:25
Forum: Technical Support
Topic: Corrupted .tvpp file after power down
Replies: 4
Views: 15015

Re: Corrupted .tvpp file after power down

Thierry, it's not my own TVPaint license I'm working with. It's my client's and, unfortunately, I can't reach him right now to have access to the unlock code necessary for upgrading. Would it work if I download a trial version for TVPaint 11 instead?
by ghiralds
04 Jan 2017, 14:08
Forum: Technical Support
Topic: Corrupted .tvpp file after power down
Replies: 4
Views: 15015

Corrupted .tvpp file after power down

TVPaint team, how are you doing? I'm currently working with some key sequences for a storyboard in TVPaint 10.0.16 as a freelancer. However, there was a power surge in my neighborhood right while the process of saving file was running. So it became corrupted and I can't seem to open it anymore :( .T...