Search found 7 matches
- 23 Feb 2021, 19:35
- Forum: Technical Support
- Topic: Export failing after update to 11.5
- Replies: 12
- Views: 11291
Re: Export failing after update to 11.5
Hi, Yes, all functionality of the program was there. I could draw, create new brushes, extend exposures, open files and save new ones. It was only when I exported that I had the problem. I was exporting directly to my desktop, so no weird permissions on the export folder either. And like I said, the...
- 23 Feb 2021, 02:37
- Forum: Technical Support
- Topic: Export failing after update to 11.5
- Replies: 12
- Views: 11291
Re: Export failing after update to 11.5
Hi Dean,
I've kept my Avast with the default settings as far as I can remember. Perhaps it had something to do with having but 11 and 11.5 installed at the same time, as when I first updated I assumed it would override the old version rather than installing an additional version?
Cheers,
Max
I've kept my Avast with the default settings as far as I can remember. Perhaps it had something to do with having but 11 and 11.5 installed at the same time, as when I first updated I assumed it would override the old version rather than installing an additional version?
Cheers,
Max
- 20 Feb 2021, 19:02
- Forum: Technical Support
- Topic: Export failing after update to 11.5
- Replies: 12
- Views: 11291
Re: Export failing after update to 11.5
Hi Xavier, and all, I've found and fixed my problem. There was nothing wrong with TvPaint at all, it was my Avast antivirus. Usually when installing a new software it would prompt for an exception to be made, but for some reason, it couldn't tell the difference between 11 and 11.5 so no prompt would...
- 19 Feb 2021, 15:33
- Forum: Technical Support
- Topic: Export failing after update to 11.5
- Replies: 12
- Views: 11291
Re: Export failing after update to 11.5
Hi Xavier, Sorry for the slow response. When I first updated, I thought it would update the version I had installed rather than installing two versions at the same time. I have uninstalled both, and just reinstalled the 11.5 version and I still have the same error. The error is for all export types,...
- 16 Feb 2021, 22:13
- Forum: Technical Support
- Topic: Export failing after update to 11.5
- Replies: 12
- Views: 11291
Re: Export failing after update to 11.5
Ooops, forgot my specifics.
Windows 10 64 bit
ryzen 1700 16gb ram
TvPaint 11.5 Pro 64 bit
XP-pen artist 22 E
Thanks.
Windows 10 64 bit
ryzen 1700 16gb ram
TvPaint 11.5 Pro 64 bit
XP-pen artist 22 E
Thanks.
- 16 Feb 2021, 20:54
- Forum: Technical Support
- Topic: Export failing after update to 11.5
- Replies: 12
- Views: 11291
Re: Export failing after update to 11.5
I reinstalled the 11.0.9 version and I am able to export normally again, but ideally I would like to have all my computers running the same version without error.
For 11.5, it doesn't seem to be project specific, I made a quick little sequence and had all the same exporting issues.
For 11.5, it doesn't seem to be project specific, I made a quick little sequence and had all the same exporting issues.
- 16 Feb 2021, 19:36
- Forum: Technical Support
- Topic: Export failing after update to 11.5
- Replies: 12
- Views: 11291
Export failing after update to 11.5
Hi there, I've recently upgraded from 11.0.9 to 11.5, I'm on Windows 10. Before the update I had no problems with exporting, everything worked perfectly, but now after the update I cannot export anything. Image sequences fail as soon as I click the export button and sequence either fail as soon as I...