Hi, I sent my USB dongle number twice and still have not received a response.
The download link for the installer is not working.
As I am needing to open these files for work, I really appreciate a quick response please.
Search found 11 matches
- 17 Feb 2023, 13:41
- Forum: Technical Support
- Topic: TVP files over 2GB won't open
- Replies: 10
- Views: 3251
- 14 Feb 2023, 12:45
- Forum: Technical Support
- Topic: TVP files over 2GB won't open
- Replies: 10
- Views: 3251
Re: TVP files over 2GB won't open
Thank you Dean. I am using the standard edition.
I'm thinking my next option would be to reinstall the software, but I can't seem to find the DL link for Ver10?
I'm thinking my next option would be to reinstall the software, but I can't seem to find the DL link for Ver10?
- 13 Feb 2023, 15:58
- Forum: Technical Support
- Topic: TVP files over 2GB won't open
- Replies: 10
- Views: 3251
Re: TVP files over 2GB won't open
Thank you Dean.
They are work files, so I do need a verbal guarantee that the file won't be shared beyond you and that it will be deleted after use, if you can agree to that?
They are work files, so I do need a verbal guarantee that the file won't be shared beyond you and that it will be deleted after use, if you can agree to that?
- 13 Feb 2023, 14:47
- Forum: Technical Support
- Topic: TVP files over 2GB won't open
- Replies: 10
- Views: 3251
Re: TVP files over 2GB won't open
Hey thanks for getting back.
No nothing.
The largest TVP file I can open that I have is 2.32GB.
If I have TVP open already with another file, then attempt to open a TVP file above the size of 2.32BG, nothing happens.
No nothing.
The largest TVP file I can open that I have is 2.32GB.
If I have TVP open already with another file, then attempt to open a TVP file above the size of 2.32BG, nothing happens.
- 13 Feb 2023, 14:19
- Forum: Technical Support
- Topic: TVP files over 2GB won't open
- Replies: 10
- Views: 3251
TVP files over 2GB won't open
Hello,
All of a sudden, my TVP files over the size of 2GB won't open at all.
I'm not getting any error messages.
When I double click the TVP files over 2GB, the software will launch, but only open with a new empty file.
Can anybody help please?
TVP Animation 10.5.7 - 32bits
MacOS High Sierra 10.13.6
All of a sudden, my TVP files over the size of 2GB won't open at all.
I'm not getting any error messages.
When I double click the TVP files over 2GB, the software will launch, but only open with a new empty file.
Can anybody help please?
TVP Animation 10.5.7 - 32bits
MacOS High Sierra 10.13.6
- 08 Feb 2022, 15:05
- Forum: Technical Support
- Topic: TVPaint10, suddenly not working (Mac OS10.13.6)
- Replies: 3
- Views: 5320
Re: TVPaint10, suddenly not working (Mac OS10.13.6)
Thank you!!
For some odd reason, the problem just fixed itself this morning!
I simply disconnected my cintiq and it worked!
Perhaps it had something to do with the graphics card....?
Anyway, thank you for the tip and if I have a problem next time I know I can try deleting the config file!!
For some odd reason, the problem just fixed itself this morning!
I simply disconnected my cintiq and it worked!
Perhaps it had something to do with the graphics card....?
Anyway, thank you for the tip and if I have a problem next time I know I can try deleting the config file!!
- 08 Feb 2022, 00:38
- Forum: Technical Support
- Topic: TVPaint10, suddenly not working (Mac OS10.13.6)
- Replies: 3
- Views: 5320
TVPaint10, suddenly not working (Mac OS10.13.6)
Hello, I'm desperately in need for some help please! I've been working with TVP10 for a while now and suddenly today it stopped running! It simply will not start up and I get the message "TVP Animation 10 quit unexpectedly" with the option to "Ignore", "Report..." or &q...
- 04 Mar 2020, 11:50
- Forum: Technical Support
- Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
- Replies: 130
- Views: 485050
- 03 Mar 2020, 13:02
- Forum: Technical Support
- Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
- Replies: 130
- Views: 485050
Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Hello,
Does TVP 10.5.7 work on Mac OS Catalina?
I need to update my OS for work, but I work on TVP10 to produce the work!
Thanks in advance.
Aya
Does TVP 10.5.7 work on Mac OS Catalina?
I need to update my OS for work, but I work on TVP10 to produce the work!
Thanks in advance.
Aya
- 23 Oct 2017, 09:49
- Forum: Technical Support
- Topic: Light Table window stuck
- Replies: 10
- Views: 30971
Re: Light Table window stuck
Thank you for getting back to me!
My Mac and TVP details are;
Mac OS X El Capitan ver.10.11.6
TVPaint 10.5.7 32bits
My Mac and TVP details are;
Mac OS X El Capitan ver.10.11.6
TVPaint 10.5.7 32bits
- 20 Oct 2017, 17:11
- Forum: Technical Support
- Topic: Light Table window stuck
- Replies: 10
- Views: 30971
Light Table window stuck
My TV paint light table window will not open fully. It only opens to the point as shown in the image. Screen Shot 2017-10-18 at 10.41.28.png I have tried closing the window and reopening, minimising then maximising, double clicking the top bar, etc. When I place the cursor to the edges of the window...