How to save the corrupted File?

[redmoon30]

Hello,I’m Redic. I need your help~!
My friend’s computer shut down unexpectedly, and her file seems damaged and she can’t open it.
I can’t open the file, either. So I come here to look for some help.

Here’s the link of the file :https://drive.google.com/file/d/0B5XoWq ... BwaW8/view

Thanks very much!

[Fabrice]

hello and welcome,

Let's start with this : viewtopic.php?f=10&t=6167

[redmoon30]

Oops, sorry I forger to type these information.

win7, 64bit
TvPaint Pro 11 , 64bit

[Fabrice]

can you send me a link to download the file in a PM ?

[redmoon30]

can you send me a link to download the file in a PM ?

sorry, what is PM ?
can't this link ( https://drive.google.com/file/d/0B5XoWq ... BwaW8/view ) work?

[Fabrice]

PM = private message in this forum.
I thought you wouldn't like to share your project with everyone.
Ok, we will check this.

[Eric Scholl]

Hi redmoon30,

We managed to recover parts of your corrupted file.
I've sent you a private message with a link to download it.

[redmoon30]

PM = private message in this forum.
I thought you wouldn't like to share your project with everyone.

Thanks, this is my first time to use this forums, lol.
Eric, Fabrice, thanks for your help!