SOLVED - .tvpx custom panel will not load in windows 10 - urgent Topic is solved

[skomdra]

Hi,
my colleague is struggling with this and I need help rather urgent.
I packed him a custom panel in tvpx file (in attachment) but what ever he tries to do, it will simply not load as a custom panel in tvp. What he describes follows - after he clicks on "Custom Panels > Load a Custom Panel" and finds .tvpx file on the disk, the only options he has is "Open" or "Cancel". But when he clicks "Open" instead of loading panel he gets into folder, which is rather confusing and it is not clear what is panel here. Therefore he can't use the panel. On the other hand, at my desktop when I click "Custom Panels > Load a Custom Panel" and find .tvpx file, unlike on his system I have options "Load" (instead of "Open") and "Cancel". When I click Load, panel installs. I also consulted him to try to drag and drop tvpx file over TVP, but no success. What are we doing wrong, can you please help?
He is using windows 10.

teded_brushes.tvpx

(683 KiB) Downloaded 855 times

EDIT - problem solved! And to clear things out - the problem was in Google Drive!! For some reason, when I share brushes on the google drive, it forces it to show like an archive. It was not problem on my Mac desktop, but windows users are not able to see it as a file but as a folder which makes things unusable by TVP.

[Elodie]

Well, thank you for the post and for the solution ! It might be helpful to someone else later