Haven't received any info on order yet

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k1_217
Posts: 1
Joined: 19 Mar 2018, 20:11

Haven't received any info on order yet

Post by k1_217 »

I recently bought a copy of tv paint online last Thursday and haven't received an email of when it'll ship. I bought the standard student version and have already sent my school id to student@tvpaint.com. My bank account has already been charged and I have already received a purchase confirmation from paypal. I am worried that I made a mistake when I ordered and so I am wondering if I can updated on my order soon.
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Thierry
Site Admin
Posts: 2780
Joined: 07 Jan 2013, 08:28

Re: Haven't received any info on order yet

Post by Thierry »

Hello,

Someone from our accounting team will be in contact with you today :)

As discussions about purchases and licences is not something that should be done on a public forum, I will lock this topic.
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