Dongle doesn't seem to work

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nirbarbar@gmail.com
Posts: 1
Joined: 13 Apr 2019, 15:36

Dongle doesn't seem to work

Post by nirbarbar@gmail.com »

Hi there,
For some reason my Dongle isn't working. The other day i was working like i always do and the following day it didnt work when i was opening my TV paint.
I checked the FAQ and also here in the forum.
The message i got was this: The dongle isn't present in the USB drive..
It happens more and more recently and i don't understand why?

Thanks in advance for the help!
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slowtiger
Posts: 2949
Joined: 08 May 2008, 21:10
Location: berlin, germany
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Re: Dongle doesn't seem to work

Post by slowtiger »

Have a look at the dongle: does the green light work? If not: try at a different USB port on your computer.
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
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