Unrecognized file format; Expected DIP/DEEP

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MattVG
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Joined: 12 Oct 2016, 15:52

Unrecognized file format; Expected DIP/DEEP

Post by MattVG »

had to reinstall my Windows 8.1 system and TVPaint with it. I saved the 'default' folder located in 'AppData>Roaming>tvp animation 11 pro' and copied it into my new system. Now I have a couple issues. One of these issues (this is the second I've posted) is this error message which pops up for three different files when I start TVPaint:
2021-01-02_11h26_32.png
2021-01-02_11h26_32.png (4.56 KiB) Viewed 8050 times
Your help is appreciated,
Matt VG
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slowtiger
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Re: Unrecognized file format; Expected DIP/DEEP

Post by slowtiger »

Have you tried to rename it DIP instead of dip?
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
Xavier
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Joined: 01 Oct 2019, 11:08

Re: Unrecognized file format; Expected DIP/DEEP

Post by Xavier »

MattVG wrote: 02 Jan 2021, 19:26 had to reinstall my Windows 8.1 system and TVPaint with it. I saved the 'default' folder located in 'AppData>Roaming>tvp animation 11 pro' and copied it into my new system. Now I have a couple issues. One of these issues (this is the second I've posted) is this error message which pops up for three different files when I start TVPaint: 2021-01-02_11h26_32.png

Your help is appreciated,
Matt VG
Weird. Did you install more than 1 version of TVpaint ?
Have you tried searching where is this file ?
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slowtiger
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Re: Unrecognized file format; Expected DIP/DEEP

Post by slowtiger »

Another trick I'd try: open the file in TVP and save it again under a new name as DIP, remove the culprits, rename the new ones to the expected name. As long as it's only 3 files I'd say it's just a file system hiccup.
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
MattVG
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Joined: 12 Oct 2016, 15:52

Re: Unrecognized file format; Expected DIP/DEEP

Post by MattVG »

The files are part of the Creation Pack. I tried reinstalling the pack, I'm still receiving the same errors. I attempted to open the files in TVPaint, but that merely results in the same error. Deleting the files and reinstalling results in the same errors. I guess I'll just delete the three files throwing errors. It's just very odd.
Xavier
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Joined: 01 Oct 2019, 11:08

Re: Unrecognized file format; Expected DIP/DEEP

Post by Xavier »

For the moment I haven't tried to use the creation pack. Is it loaded when you start TVPaint ?

The *.dip files should at least by editable in TVPaint. If not, then they're possibly corrupted.

So if they're part of the creation pack, and the creation pack is loaded when TVPaint starts, then it's understandable that you get the error.
Have you tried downloading again the creation pack ?

Here's another hint (actually similar to what SlowTiger said) : for each file that triggers the error message, replace the file with another one that you pick from the TVPaint installation directory.
johnfromncl
Posts: 41
Joined: 29 Jul 2019, 08:46
Location: Whitley Bay, England

Re: Unrecognized file format; Expected DIP/DEEP

Post by johnfromncl »

Hi Matt VG and others

I also recently installed the latest version of TVPaint on my iMac and own the Creation Pack which I do use. I am also getting three messages like Matt every time I start TVPaint which are pointing to vegetation_01.dip, vegetation_02.dip and sand_paper.dip.

So it looks like this is not because of anything Matt or I have created or altered.

For now I'm happy enough having to click "ok" three times, but will keep an eye on this thread...
iMac (Retina 5K, 27-inch, 2020). 3.8 Ghz 8-core Intel Core i7, 128GB 2667 MHz DDR4. MacOS Catalina 10.15.7.
TVPaint Animation 11 Pro (11.5.2-64 bits).
Wacom Cintiq pro 24". Driver using 6.3.43-3 (avoiding 6.3.44-1)
John from Newcastle, johnfromncl Updated 2021-09-24
johnfromncl
Posts: 41
Joined: 29 Jul 2019, 08:46
Location: Whitley Bay, England

Re: Unrecognized file format; Expected DIP/DEEP

Post by johnfromncl »

I didn't make it clear, but this is affecting both Windows (Matt) and macOS (me).
iMac (Retina 5K, 27-inch, 2020). 3.8 Ghz 8-core Intel Core i7, 128GB 2667 MHz DDR4. MacOS Catalina 10.15.7.
TVPaint Animation 11 Pro (11.5.2-64 bits).
Wacom Cintiq pro 24". Driver using 6.3.43-3 (avoiding 6.3.44-1)
John from Newcastle, johnfromncl Updated 2021-09-24
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