Hello,
I have recently had an OS and security update on my Mac AirBook 13 and then the problems started. TVPaint worked flawlessly and I had no issues but after that update, the software starts but then it is just a logo and nothing else. I tried restarting the computer, of course, even reinstalling my app but to no avail. I wanted to reverse the update too but, to be honest, I don't know how to do it. I am not an avid Mac user and before that used to be a PC person. Did that happen to anyone else?
Program stuck after an OS update
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Stormstout
- Posts: 1
- Joined: 11 Jan 2021, 11:02
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Re: Program stuck after an OS update
Check your OS version. ("About this Mac")
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
Re: Program stuck after an OS update
What's your licencing ? do you have a dongle or not ?
Then yes, tell us your MacOS version.
You may also try to get rid of the tvp* folder in the Library subfolder that's in your home directory (how'd you say it in a mac-user friendly language ? the unix way woud be : rm -rf ~/Library/tvp*)
Then yes, tell us your MacOS version.
You may also try to get rid of the tvp* folder in the Library subfolder that's in your home directory (how'd you say it in a mac-user friendly language ? the unix way woud be : rm -rf ~/Library/tvp*)