navigating using the ALT key Topic is solved

[Joost]

Hi,

Another TVP 11.5.1 question:
I always navigate (zoom in/out and move my canvas) by clicking the ALT key and then (right)click my Wacom pen.

In tvpaint 10.5 this worked perfect, but since I'm using tvpaint 11.5.1 I noticed that it's less responsive. A lot of the times when clicking ALT to navigate, I'm still drawing a line and vice versa; after I have navigated successfully and want to draw again, it's still moving my canvas in stead of drawing a line.

Does anyone recognise this "problem"?

I'm using Mac OS Big Sur
TVPaint 11.5.1
Wacom Cintiq QHD

[Joost]

The longer I work with it, the more it bothers me.

I'm very close to downgrading back to TVP 10.5 again

Nobody else has this issue?

[GerhardHuman]

Hi, yes I have the same issue here. Alt would stay active after I zoomed in/out or pan around. Then I would need to press it again to get back to drawing mode.
Other times it would just not activate and I would need to try again...

I first thought it was my keyboard but it does the same with the alt button on my Wacom key.

Mac OS 10.15.7
iMac Late 2013
3.2 GHz Quad Core intel i5
24GB memory
Nvidia GeForce GT 755M 1GB

TV Paint11.0.9 64bits

[Thierry]

Doesn't ring a bell to me.
We'll check on our Cintiq and see if it happens to us as well.

[D.T. Nethery]

A lot of the times when clicking ALT to navigate, I'm still drawing a line and vice versa; after I have navigated successfully and want to draw again, it's still moving my canvas in stead of drawing a line.

Does anyone recognise this "problem"?

I cannot reproduce the problem here . ALT works as it should to move the canvas. As soon as I release ALT it returns to Drawing mode.

[Joost]

I cannot reproduce the problem here . ALT works as it should to move the canvas. As soon as I release ALT it returns to Drawing mode.

Lucky you
Thanks for checking it out.

Hi, yes I have the same issue here. Alt would stay active after I zoomed in/out or pan around. Then I would need to press it again to get back to drawing mode.
Other times it would just not activate and I would need to try again...

Good to know that I'm not the only one. Hopefully a solution will be found soon....

[Matthieu]

I wasn't able to reproduce this "alt key lock"' issue.

Did you try to use another keyboard to see if the problem still occurs?

[Joost]

I wasn't able to reproduce this "alt key lock"' issue.

Did you try to use another keyboard to see if the problem still occurs?

Yes, I tried another keyboard. Same problem...
It first appeared when upgrading to TVP 11.5 (from TVP 10.5) last week. With TVP 10 I used the same keyboard: no problem.
Both alt-keys are affected.

[GerhardHuman]

Thanks for looking into it.
Yes it's not something that happens ALL THE TIME, it's quite infrequent but it does happen regularly.
I would say every 1min or so while I'm actively drawing... you can imagine that it does get annoying.

It never happened before. It's something new, started noticing it around 2months back...

(Also ruled out the keyboard)

[Joost]

I would say every 1min or so while I'm actively drawing... you can imagine that it does get annoying.

Here it's a lot more that once every minute. It happens several times every minute.
It's almost impossible to work like this.

Can it be a Wacom problem?

I updated my profile signature with all my specs. Hopefully this helps...

[Joost]

The more I'm experiencing this issue, the more I think this could be a Wacom "problem". It feels like my Wacom still thinks I'm drawing, while my pen not touching the screen...
Could this be a possibility?

I recently installed the newest Wacom driver on my new computer. Should I maybe try to install an older version?

[Joost]

Ok, I might have found a very, very simple solution on Reddit:

change the Wacom pen nib


Maybe it's to soon to say that this is the solution, but in the last 10 minutes the problem has appeared less frequently...

[Matthieu]

I'm using the 6.3.42-1 Wacom drivers as well.

change the Wacom pen nib

It could indeed very well be the issue! Please let us know if it seems to have solved this problem.

[Joost]

I'm using the 6.3.42-1 Wacom drivers as well.

change the Wacom pen nib

It could indeed very well be the issue! Please let us know if it seems to have solved this problem.

It definitely helped, but unfortunately the problem still exits... less often, but it's still there...

[GerhardHuman]

Changed the Wacom pen nib : Problem still persists
It's really hard to work like this. The biggest issue is that I'm drawing, then using alt to zoom in and out but because Alt doesn't register it's just reading the right-click on the pen to switch to eraser... then I erase parts of my drawing and have to keep hitting undo... this happens all the time so you can imagine how annoying it gets

It never used to happen. Still have the same Wacom tablet, so it can only be a Mac OS update that doesn't work well with TV Paint.
I also started experiencing hectic lagging a while back, also probably because of a Mac OS update, this is happening in Photoshop as well, so not TV Paint specific...
Sigh... they just keep updating the software that makes everything worse... expecting us to keep buying new hardware...