TVPaint start error message - Wibu code not found Topic is solved

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D.T. Nethery
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Joined: 27 Sep 2006, 19:19

TVPaint start error message - Wibu code not found

Post by D.T. Nethery »

I'm getting an error message today when I try to start TVPaint. How can I fix this ?
Screen Shot 2021-05-26 at 8.42.39 AM.jpg

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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Thierry
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Re: TVPaint start error message - Wibu code not found

Post by Thierry »

I'll send you an email as soon as I can.
Xavier
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Joined: 01 Oct 2019, 11:08

Re: TVPaint start error message - Wibu code not found

Post by Xavier »

D.T. Nethery wrote: 26 May 2021, 14:49 I'm getting an error message today when I try to start TVPaint. How can I fix this ?
David, did you try to hijack TVPaint ??? :wink:
https://www.wibu.com/us/support/faq/faq ... tml#faq-56
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Thierry
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Re: TVPaint start error message - Wibu code not found

Post by Thierry »

(problem has been solved btw)
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D.T. Nethery
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Re: TVPaint start error message - Wibu code not found

Post by D.T. Nethery »

Thierry wrote: 31 May 2021, 16:53 (problem has been solved btw)
Yes, Thierry helped me sort out the problem via email. I still have no idea what happened , but Thierry had to force rehost my licenses , then I ran a terminal command he gave me, and that fixed the problem.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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D.T. Nethery
Posts: 4225
Joined: 27 Sep 2006, 19:19

Re: TVPaint start error message - Wibu code not found

Post by D.T. Nethery »

Xavier wrote: 31 May 2021, 16:28
D.T. Nethery wrote: 26 May 2021, 14:49 I'm getting an error message today when I try to start TVPaint. How can I fix this ?
David, did you try to hijack TVPaint ??? :wink:
https://www.wibu.com/us/support/faq/faq ... tml#faq-56
I don't clearly understand if it's anything I did (accidentally) on my end. I think you're joking (the winking emoticon) about me trying to hijack TVPaint , but I would like to know what would have triggered this behavior. The link says something about the software encountering a debugger ... I don't know what that is . Could it have been triggered by some sort of malware on my computer ?

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
Xavier
Posts: 1855
Joined: 01 Oct 2019, 11:08

Re: TVPaint start error message - Wibu code not found

Post by Xavier »

Yes, of course I was kidding but still this is not supposed to happen.
That could mean that something is deeply analyzing all the running processes on your system, maybe the system itself or maybe a malware indeed.
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