TVPaint Animation 11.7.3 is available!

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ernesttx
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Re: TVPaint Animation 11.7.3 is available!

Post by ernesttx »

Interesting. I clicked on Help > About TV Paint and got the screen that shows version 11.7.3 and registration info. If I click on TVPaint Animation > About TVPaint, it still says 11.7.2. So, I'm updated but confused by different versions showing up.
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Lukas
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Re: TVPaint Animation 11.7.3 is available!

Post by Lukas »

Apart from the info not being up to date and most menu items under 'Help' not working, there really shouldn't be 2 'About' menu items. Same goes for preferences/settings. Just have those 2 items only where they're supposed to be and where users will expect them, which in macOS' case is under the 'TVPaint Animation 11' menu. In my opionion ;)
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fmhansen
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Re: TVPaint Animation 11.7.3 is available!

Post by fmhansen »

Yes, I think the "about TVP" is saying 11.7.2, when in fact it is 11.7.3.
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Dean
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Re: TVPaint Animation 11.7.3 is available!

Post by Dean »

Hello, thank you for noticing this "About" menu item confusion :)

Regarding the "Help" menu problem: according to our tests, this seems to be happening only on ARM Macs. Also, one of our colleagues on Monterey has it, but 2 others on Sonoma don't!
Lukas' and fmhansen's signatures don't mention Mac models: do you guys have these?
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Lukas
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Re: TVPaint Animation 11.7.3 is available!

Post by Lukas »

I'm on an old 2018 Macbook Pro :)
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Dean
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Re: TVPaint Animation 11.7.3 is available!

Post by Dean »

Actually Jérémy found were the issue came from and is currently working on it :)
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D.T. Nethery
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Re: TVPaint Animation 11.7.3 is available!

Post by D.T. Nethery »

Dean wrote: 02 Apr 2024, 10:06 Hello, thank you for noticing this "About" menu item confusion :)

Regarding the "Help" menu problem: according to our tests, this seems to be happening only on ARM Macs. Also, one of our colleagues on Monterey has it, but 2 others on Sonoma don't!
Lukas' and fmhansen's signatures don't mention Mac models: do you guys have these?
I am on an Intel Mac Mini (2018) and the Help Menu in 11.7.3 does not work

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Chillrobski
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Re: TVPaint Animation 11.7.3 is available!

Post by Chillrobski »

Hello, and thanks for the update! I'm still finding this version like the previous crashes TVPainat after about 15 min of use. I'm on a Mac studio M2 64 Sonoma. Any fix or advice would be greatly appreciated. Thanks again!

Update 1:
1. So I deleted all TVPaint files from my computer, including going through all TVP files in the Macs...Topbar/Go/ Go to/~/Library/ folders. I checked them all.
2. Next, I uninstalled and reinstalled the latest Wacom driver.
3. Just in case I kept version 11.7.1 which was working and downloaded both to my computer's application folder.
4. The Mac now recognizes TVP version 11.7.1 as the default but I can now open the latest version 11.7.3 without crashes.
5. If I delete version 11.7.1 from my application folder the new version will start crashing.


Update 2: Spoke too soon! Crash happened after about 40 min of use... :(
Last edited by Chillrobski on 08 Apr 2024, 01:45, edited 4 times in total.
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Hironori Takagi
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Re: TVPaint Animation 11.7.3 is available!

Post by Hironori Takagi »

I installed TVPaint 11.7.3, but even if I select Japanese in the localization menu, it changes to English.
The OS is Windows 11 Pro.
240403_to_tvp.jpg
TVPaint 11.7.2(Nov 14 2023), Windows11 Pro, HP Spectre x360 Convertible 14-ea0xxx / TVPaint 11.7.1(Dec 22 2022) Mac OS 11.6, Apple MacBookPro M1 2020
SharaHeart
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Re: TVPaint Animation 11.7.3 is available!

Post by SharaHeart »

I tried downloading it for my Android device (Samsung S9 Ultra) but it still says it's incompatible....
Any ideas how to fix it?
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Dean
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Re: TVPaint Animation 11.7.3 is available!

Post by Dean »

Hello, my colleague Thierry posted an update regarding this situation on this thread: https://forum.tvpaint.com/viewtopic.php ... 33#p134433
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Dean
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Re: TVPaint Animation 11.7.3 is available!

Post by Dean »

Hironori Takagi wrote: 03 Apr 2024, 04:10 I installed TVPaint 11.7.3, but even if I select Japanese in the localization menu, it changes to English.
The OS is Windows 11 Pro.
Hello, this issue is currently under investigation.
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Tsuchida
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Re: TVPaint Animation 11.7.3 is available!

Post by Tsuchida »

Regarding the issue of Japanese words not being converted when selected, is this still under investigation?
Also, the previous android version also had a problem where the characters with an "X" in the middle of □ were garbled when changed to Japanese.
We are considering using 11.73 for our project,
I am considering using 11.73 for my project and was wondering if you have any ideas on how to solve this problem?

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rohandeshchougule
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Re: TVPaint Animation 11.7.3 is available!

Post by rohandeshchougule »

Hello! The TVPaint is still crashing for me on M1 Mac Pro, it's not as often as 11.7.2 but it still crashed once. Not sure of the cause.
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Hironori Takagi
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Re: TVPaint Animation 11.7.3 is available!

Post by Hironori Takagi »

Dean wrote: 03 Apr 2024, 12:57
Hironori Takagi wrote: 03 Apr 2024, 04:10 I installed TVPaint 11.7.3, but even if I select Japanese in the localization menu, it changes to English.
The OS is Windows 11 Pro.
Hello, this issue is currently under investigation.
Another Japanese production company also asked me how to solve this problem.
Is the solution likely to be long-term?
TVPaint 11.7.2(Nov 14 2023), Windows11 Pro, HP Spectre x360 Convertible 14-ea0xxx / TVPaint 11.7.1(Dec 22 2022) Mac OS 11.6, Apple MacBookPro M1 2020
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