Login to TVPaint website is broken Topic is solved

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D.T. Nethery
Posts: 4244
Joined: 27 Sep 2006, 19:19

Login to TVPaint website is broken

Post by D.T. Nethery »

When I try to log-in to my account on the TVPant website I receive an error message :

"Oops! Something went wrong.
Take a look at the error message below."

But there is no error message below, only a blank page. (see screenshot)
Screen Shot 2024-07-26 at 8.26.56 AM.jpg
Screen Shot 2024-07-26 at 8.26.56 AM.jpg (85.23 KiB) Viewed 5481 times
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Also, the links on the TVPaint website page to Facebook, X , and Linked-In are broken. Clicking on any of those links does not take the user to TVPaint's Facebook, X, or Linked-In page , but results in "404 - We couldn't find the page you're looking for!" .
Screen Shot 2024-07-26 at 8.30.32 AM.jpg
Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
TVPaint PRO 11.7.4 - 64bit
MacOS 12.7.1 Monterey ,
Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7, 16 GB RAM ,
XP-Pen Artist Pro 19 (Gen 2) 4K,
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mox
Posts: 1031
Joined: 13 Feb 2006, 19:24
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Re: Login to TVPaint website is broken

Post by mox »

It works on my side, but the links are wrong indeed

As the saying goes.... "Don't push update on friday" ¯\_(ツ)_/¯
Jerome Lorin
Moxica (playground)
(Win11/TVP 12.0.3 pro)
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Léo
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Posts: 1100
Joined: 24 Jul 2012, 15:40

Re: Login to TVPaint website is broken

Post by Léo »

D.T. Nethery wrote: ↑26 Jul 2024, 12:29 When I try to log-in to my account on the TVPant website I receive an error message :

"Oops! Something went wrong.
Take a look at the error message below."
Hello David,
It works on my side too.
D.T. Nethery wrote: ↑26 Jul 2024, 12:29 Also, the links on the TVPaint website page to Facebook, X , and Linked-In are broken. Clicking on any of those links does not take the user to TVPaint's Facebook, X, or Linked-In page , but results in "404 - We couldn't find the page you're looking for!"
We have resolve the missing the links on the Account webpage, it should works now. We add Youtube and Instagram links too.
Léo Fernandez
TVPaint Q&A and Lead Animator, TVPaint Beta-Tester
Windows 11 AMD Ryzen 7 7745HX with Radeon Graphics CPU @ 3.60 GHz,
32 GB RAM , TVPaint PRO 11.7.3 and 12 - 64bit , Wacom Cintiq 24 Pro.
Wacom driver version 6.4.2-3
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D.T. Nethery
Posts: 4244
Joined: 27 Sep 2006, 19:19

Re: Login to TVPaint website is broken

Post by D.T. Nethery »

Léo wrote: ↑26 Jul 2024, 13:49
D.T. Nethery wrote: ↑26 Jul 2024, 12:29 When I try to log-in to my account on the TVPant website I receive an error message :

"Oops! Something went wrong.
Take a look at the error message below."
Hello David,
It works on my side too.
It works now, but did not work before (as per the screenshot I posted).

Léo wrote: ↑26 Jul 2024, 13:49
D.T. Nethery wrote: ↑26 Jul 2024, 12:29 Also, the links on the TVPaint website page to Facebook, X , and Linked-In are broken. Clicking on any of those links does not take the user to TVPaint's Facebook, X, or Linked-In page , but results in "404 - We couldn't find the page you're looking for!"
We have resolve the missing the links on the Account webpage, it should works now. We add Youtube and Instagram links too.
Thank you for fixing the missing links. They work now.


.
Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
TVPaint PRO 11.7.4 - 64bit
MacOS 12.7.1 Monterey ,
Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7, 16 GB RAM ,
XP-Pen Artist Pro 19 (Gen 2) 4K,
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