I received a message from a staff member at the studio saying that the notification of the new version never stops.
The staff member who contacted me is using Windows version 11.7.4 [Wibu], and the notification appears even if she checks "never show again".
I am using Windows version 11.7.3 [Net], and the same problem does not occur. Do you know the cause?
Can't stop getting notifications for new versions Topic is solved
- Hironori Takagi
- Posts: 320
- Joined: 14 May 2018, 10:15
- Location: Tokyo, Japan
- Contact:
Can't stop getting notifications for new versions
TVPaint 11.7.2(Nov 14 2023), Windows11 Pro, HP Spectre x360 Convertible 14-ea0xxx / TVPaint 11.7.1(Dec 22 2022) Mac OS 11.6, Apple MacBookPro M1 2020
Re: Can't stop getting notifications for new versions
Hello Mr Takagi, in this user's "startup" section of the TVPaint Preferences panel, is the startup configuration set to "remember last used configuration"?
I'm suspecting that the "dont show again" setting doesn't get registered in the configuration file.
I'm suspecting that the "dont show again" setting doesn't get registered in the configuration file.
Probably a vampire
- Hironori Takagi
- Posts: 320
- Joined: 14 May 2018, 10:15
- Location: Tokyo, Japan
- Contact:
Re: Can't stop getting notifications for new versions
I asked a staff member who is experiencing this issue to confirm this.
She said that even after setting "remember last used configuration", the alert continues to come up.
Do you have any other ideas for what could be causing this?
She said that even after setting "remember last used configuration", the alert continues to come up.
Do you have any other ideas for what could be causing this?
TVPaint 11.7.2(Nov 14 2023), Windows11 Pro, HP Spectre x360 Convertible 14-ea0xxx / TVPaint 11.7.1(Dec 22 2022) Mac OS 11.6, Apple MacBookPro M1 2020
Re: Can't stop getting notifications for new versions
Hello Mr Takagi, after some investigation, we found what is causing this issue and it has been fixed for next release.
Probably a vampire
- Hironori Takagi
- Posts: 320
- Joined: 14 May 2018, 10:15
- Location: Tokyo, Japan
- Contact:
Re: Can't stop getting notifications for new versions
Thank you for letting me know that there will be a next release. I will wait for the response.
TVPaint 11.7.2(Nov 14 2023), Windows11 Pro, HP Spectre x360 Convertible 14-ea0xxx / TVPaint 11.7.1(Dec 22 2022) Mac OS 11.6, Apple MacBookPro M1 2020