Mac hard drive crash.

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ingie01
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Joined: 19 Sep 2007, 16:51
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Mac hard drive crash.

Post by ingie01 »

I am in the process of repairing my iMac 20" 4mb snow leapord. I am now ready to research how to obtain the 9.5 version of tvpaint pro to reinstall on my upgraded iMac. I need hand holding for this. Anyone familiar with how to verify license, download and install a Mac version of TVpaint Pro 9.5xx? Any help would be greatly appreciated.
Thanks gang
ingie01
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Mac hard drive crash.

Post by Elodie »

Go here : http://www.tvpaint.com/v2/content/artic ... update.php" onclick="window.open(this.href);return false;

...and enter your codes.

Best regards,
Elodie
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ingie01
Posts: 88
Joined: 19 Sep 2007, 16:51
Contact:

Re: Mac hard drive crash.

Post by ingie01 »

I am at a loss to provide my key numbers as all information has disappeared due to the hard drive crash. I was under the impression that tvPaint keeps records of this information. (Purchaser's name address version and needed numbers and passwords and such.) This is why I indicated that I need help on each step. All information is GONE,Hard Drive Kaput!
Where do I get such information since I paid for the 9.xxx version online and everything was downloaded via internet. No new disks were sent and now I need the entire program again.......I am sorry if this is hard to understand. That's why I am asking in advance of my iMac being repaired. I would like to have all ducks in a row.
Thank you,
ingie01 keithingersoll@me.com
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Mac hard drive crash.

Post by Elodie »

Don't worry, we have a database to fix such a problem => I'm going to send you an email =)
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