windows seven and wacom cintiq:

riche · Post by **riche** » 01 Dec 2010, 01:48

is anyone having trouble with cintiq, the pen, and mouse using tvpaint and windows seven... the pen and mouse will not flow smoothly within the tvpaint window... if anyone is having this experience and if there is a fix for it please tell me....

rich

Fabrice · Post by **Fabrice** » 01 Dec 2010, 19:39

Hi Rich,

On our side we didn't notice strange behaviors, except when photoshop is opened at the same time as the software.

Maybe should ask to slowtiger or lemec in the forum, I know they use the Cintiq with TVP Animation.

By the way, are your wacom drivers up-to-date ?

riche · Post by **riche** » 01 Dec 2010, 19:47

Fabrice wrote:Hi Rich,

On our side we didn't notice strange behaviors, except when photoshop is opened at the same time as the software.

Maybe should ask to slowtiger or lemec in the forum, I know they use the Cintiq with TVP Animation.

By the way, are your wacom drivers up-to-date ?

hi and thanks fabrice,
i don't know what the problem is yes all drivers are up to date .
how does the software behave when photoshop is open in addition to tvp???

Paul Fierlinger · Post by **Paul Fierlinger** » 01 Dec 2010, 19:48

Tony Dusko just demonstrated the cintuque to my class and it was performing very well. He doesn't check these forums too often but I will send him a link, I'm sure he will answer.

riche · Post by **riche** » 01 Dec 2010, 19:51

Paul Fierlinger wrote:Tony Dusko just demonstrated the cintuque to my class and it was performing very well. He doesn't check these forums too often but I will send him a link, I'm sure he will answer.

thank you paul,

i hope you are well...

i am becoming familiar with your work...

rich

Paul Fierlinger · Post by **Paul Fierlinger** » 01 Dec 2010, 20:07

Thanks, Rich

BTW, have you tried fooling around with the Tablet settings in the Preferences. I don't have a cintique so this is just a shot in the dark until Tony shows up.

riche · Post by **riche** » 01 Dec 2010, 20:38

Paul Fierlinger wrote:Thanks, Rich

BTW, have you tried fooling around with the Tablet settings in the Preferences. I don't have a cintique so this is just a shot in the dark until Tony shows up.

i'm a compulsive fooler... so yes i have and thanks.

rich

Paul Fierlinger · Post by **Paul Fierlinger** » 01 Dec 2010, 20:41

Have you tried another pen? I was having recently synch problems drawing on my tablet and it turned out to be a damaged pen.

riche · Post by **riche** » 01 Dec 2010, 20:56

Paul Fierlinger wrote:Have you tried another pen? I was having recently synch problems drawing on my tablet and it turned out to be a damaged pen.

that is possible.. i'll see ...

slowtiger · Post by **slowtiger** » 01 Dec 2010, 21:47

I'm of no help here since I'm on Mac.

tonydusko · Post by **tonydusko** » 01 Dec 2010, 22:17

I have a Cintiq but it is for my Mac setup. However I also us a tablet PC (with a built-in Wacom screen) and I recently had a similar problem in Windows 7. It turned out that I had two different Wacom drivers on my system at the same time. If I have some time, I will try to hook the Cintiq up to my table PC to see if it works OK, however again I will then have multiple Wacom drivers and that never ends well. Let me ask you this; Is your Cintiq going through a VGA port or a DVI port. I know that the Cintiq manual says that you will have better results with the DVI if you have it. My PC has HDMI which I can adapt to DVI but I also have VGA so I could try both. BTW, which Cintiq do you have, the 12 or the 21?

riche · Post by **riche** » 02 Dec 2010, 02:23

slowtiger wrote:I'm of no help here since I'm on Mac.

thanks friend

malcooning · Post by **malcooning** » 02 Dec 2010, 02:25

tonydusko wrote:... I also us a tablet PC (with a built-in Wacom screen) and I recently had a similar problem in Windows 7. It turned out that I had two different Wacom drivers on my system at the same time.

I'm running my TabletPC with a Intuos4 hooked into it. For this I have 2 drivers installed, and they co-exist fine. For the tablet digitizer I have the Penabled driver, and for the Intuos I have the official intuos driver. I must add though that it was far from easy to achieve equilbrium between the drivers. Before windows 7 it was pretty straight forward to have the 2 drivers work together. But then came a period where I could have used only one at a time (meaning uninstalling one of them, depending on the use). and then at some point not long ago, things magically turned fine and now both drivers are co-installed.
Lastly, I'm not rushing to update drivers.
There's one rule I learned after years of digital painting: If your wacom works, let it be.
It doesn't like new nutrients.

riche · Post by **riche** » 02 Dec 2010, 02:28

thank everyone for the warm responses. i've had major distractions here today.... i'll try getting on it tomorrow...

thank you again...

hilere · Post by **hilere** » 02 Dec 2010, 10:42

I'm not so techy, but I have the same setup than yours. Cintiq with windows 7. I have no strange behaviours like these. There's others, but those are the result of the clumzy drivers that come with the cintiq. Wacom is working on that. It sounds to me the problem is to be sought in your system setup. Enough ram, graphics card,.... these type of things. But again, I'm not so techy, so don't shoot me if what I say here doesn't even make sense.

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