unable to load pre existing image in

[CowBell]

I've been attempting to load an image from say photo shop into tvp. when i choose import footage jpegs show nothing once they are loaded, and the preview on the left side of the import footage window shows only checkered. when i attempt to load a large psd. the image is way dark. please send help. thanks

[Fabrice]

Please can you upload an image somewhere so we will do some tests ?

[CowBell]

http://dl.dropbox.com/u/10329639/006.jpg" onclick="window.open(this.href);return false;
this is one of the jpegs i tried

http://dl.dropbox.com/u/10329639/006.psd" onclick="window.open(this.href);return false;

here is the psd that become blown out when it loads in.

thanks

[slowtiger]

CMYK.

Convert that image to RGB and import again.

[CowBell]

Awesome!!! thanks a bunch, worked like a gem.

[slowtiger]

Since this is one of the situations where an average user is just stupefied: is there a possiblity to give warnings during import? Could TVP read the channel definition of an image file first, then proceed when it finds RGB, but displays an error if not: "Sorry, this is no RGB image, TVP can't handle it" or something like that.

[Hervé]

TVPaint load CMYK Jpegs but in this case it's not CMYK it's a strange pixel format ( JCS_YCCK ) it's like YUV but with a stupid forth black component ( if you want to know why this format exists ask adobe ).
In the PSD file the format use an other strange way, it's RGB+K

[slowtiger]

I didn't check the PSD because it was 115 MB - a bit too much for casual testing.

RGB + K sounds like a file with an additional spot colour, either by mistake, or on purpose for printing. Once again, printing files are not suitable for TVP. Check everything for not exceeding 24bit colour before importing.