Please help me to repair my damaged file [solved]

[HHJerDXDX]

When I was drawing my computer shut down unexpectedly,after that I can't load my 4 days'work!
My TVPaint version is 9.5 pro,here is a link to my damaged file,please help me!

[Paul Fierlinger]

Which version; 9.5.x? What's the last number?

[HHJerDXDX]

It's 9.5.3

[Paul Fierlinger]

This is a known problem with 9.5.3. You can upgrade for free and retrieve your file.

[HHJerDXDX]

How should I retrieve it when I upgrade TVP to the latest version? By loading the file as usual?

[Paul Fierlinger]

That's right, by doing for yourself what you are asking us to do for you. Truthfully, I won't trust your file because I don't know you, and the upgrade will likely have the capacity to open the file. What do you have to loose? It's a free upgrade.

[idragosani]

Your file opened up fine in TVP 10 (it was only 3 frames, I assume that's correct). Upgrade to the latest version of 9.5, you should be able to restore your file. It's a free upgrade, no reason why shouldn't.

[HHJerDXDX]

Only 3 frames??
I'm downloading the update. idragosani,thank you any way.

[Paul Fierlinger]

Let us know if it worked out for you!