Suddenly no audio playback in TVP 9.5 [solved]

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Soom
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Suddenly no audio playback in TVP 9.5 [solved]

Post by Soom »

All of a sudden the audio playback in TVP stopped working.
When I open a scene (any scene) I can play it normally and hear the sound, but If I click anything after that, the audio doesn't play any more. And if I open another scene - it doesn't play too.
I have tried to reinstall TVPaint - didn't help.
Then I've removed the tvpaint .plist files (I only found 2, maybe I missed something, because for some reason all the settings in TVP have remained even after this) — it didn't help.
Also when I export a QuickTime movie - the audio works - it means TVP reads and exports audio, but doesn't play it on the timeline...
All other programs play audio just fine.
I think it could be related to this: I have installed an audio program called Jack and also one named Hear - Jack is an audio routing server, and Hear adds some audio options to the sound. I have removed both as I didn't use them. After this TVP doesn't play audio any more... :(
Please help - I'm quite desperate...
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
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Fabrice
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by Fabrice »

did you change the scrub options in the preferences ?
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Soom
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by Soom »

Fabrice wrote:did you change the scrub options in the preferences ?
Nope, didn't touch anything there... I have only changed the sampling rate to 48000 but that was long time ago and it worked perfectly until today...
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
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idragosani
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by idragosani »

Soom wrote: I think it could be related to this: I have installed an audio program called Jack and also one named Hear - Jack is an audio routing server, and Hear adds some audio options to the sound. I have removed both as I didn't use them. After this TVP doesn't play audio any more... :(
Are you sure Jack isn't still running? It can prevent other apps from using audio that don't use Jack. Not familiar with OSX audio, but I know on Linux this can happen (I use Jack for all of my audio work on Linux). I've actually contemplated writing a plugin for synching TVPaint with Jack but the SDK seems targeted for Windows and it was too much work to get it usable on Linux.
Brett W. McCoy -- http://www.brettwmccoy.com
TVP Pro 10 : Intel i7 2600 3.4 GHz : 8GB RAM : Ubuntu Studio 14.04 : Cintiq 21UX
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Soom
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by Soom »

idragosani wrote: Are you sure Jack isn't still running? It can prevent other apps from using audio that don't use Jack. Not familiar with OSX audio, but I know on Linux this can happen (I use Jack for all of my audio work on Linux). I've actually contemplated writing a plugin for synching TVPaint with Jack but the SDK seems targeted for Windows and it was too much work to get it usable on Linux.
Hmmm. But I have deleted Jack from my OSX . Can it be that some files were left behind and are still affecting the audio?
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
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Soom
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by Soom »

Problem solved!
I have found a plugin left by the "Hear" app - it was in the Library>Audio>Plugins folder - I removed it, restarted TVP and it works! Hopefully forever :)
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by idragosani »

Excellent!
Brett W. McCoy -- http://www.brettwmccoy.com
TVP Pro 10 : Intel i7 2600 3.4 GHz : 8GB RAM : Ubuntu Studio 14.04 : Cintiq 21UX
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by idragosani »

Did you animate the face in your avatar? It's cool!
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Re: Suddenly no audio playback in TVP 9.5 :(

Post by Soom »

idragosani wrote:Did you animate the face in your avatar? It's cool!
Yeah, long time ago - I was testing the scanner :)
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
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