PROBLEM: Video-In Frame Capture on Windows 7

[D.T. Nethery]

I have a student who is using an Agent V5 HD webcam with TVPaint 10 on Windows 7 64 bit .




According to the Agent V5 website the Agent V5 HD Webcam is supposed to have 64 bit drivers . He's installed the 64 bit drivers , but the controls for the camera are not working .

I believe the camera drivers are a program called AmCap, which is standard video capture for Windows , right ?
I can't help the student to troubleshoot this because I'm on a Mac and don't have a Windows machine .

Is this a problem because of running in 64 bit mode ? Should he run it in 32bit mode ?

The main control he wants to use for the camera is zoom, for framing. This is what he sees when he tries to adjust the settings:

no_zoom_control.jpg (33.99 KiB) Viewed 9080 times

He said that this screen cap is what he sees when he clicks on "Settings" button in the Video Input panel of TVPaint on Windows. (it looks completely different from what I see on the Mac version of TVPaint , so I have no idea what to tell him)

It appears that all settings are greyed-out except for "Exposure" . When he tries to put a check mark in the boxes to activate the other settings he can not check the boxes.

I don't know if this is really a TVPaint issue or more of an issue with the Agent V5 webcam and/or the AmCap drivers for Windows 7 64 bit . (?)

The reason I'm posting about it here is because I seem to remember reading here in the past that the TVPaint Dev Team has an Agent V5 webcam in the office and I was wondering if they had experienced any of the same issues with it and if it helps to run AmCap and/or TVPaint in 32 bit mode rather than in 64 bit mode ?

[Elodie]

The reason I'm posting about it here is because I seem to remember reading here in the past that the TVPaint Dev Team has an Agent V5 webcam in the office and I was wondering if they had experienced any of the same issues with it and if it helps to run AmCap and/or TVPaint in 32 bit mode rather than in 64 bit mode ?

Yes, we have this webcam, but I don't think we tested the 64 bits drivers. We will make some test so =)

[Hervé]

I have a student who is using an Agent V5 HD webcam with TVPaint 10 on Windows 7 64 bit .

It runs fine here on my Windows Seven 64 bits ( I don't remember if I've installed a specific driver but it should works with default drivers ).
The Control pannel is the same on 32bits and 64bits

[D.T. Nethery]

The reason I'm posting about it here is because I seem to remember reading here in the past that the TVPaint Dev Team has an Agent V5 webcam in the office and I was wondering if they had experienced any of the same issues with it and if it helps to run AmCap and/or TVPaint in 32 bit mode rather than in 64 bit mode ?

Yes, we have this webcam, but I don't think we tested the 64 bits drivers. We will make some test so =)

I have a student who is using an Agent V5 HD webcam with TVPaint 10 on Windows 7 64 bit .

It runs fine here on my Windows Seven 64 bits ( I don't remember if I've installed a specific driver but it should works with default drivers ).
The Control pannel is the same on 32bits and 64bits

Thank you for checking that and for the screen capture. I'll pass that information along to the student.

Does the zoom control also work ? (under Controle de la camera or "Face Tracking" ? )

-DN