Damaged TVPaint file, help please T.T

[Orange1991]

When I openend the file today tvpant crashes. Other tvpaint files are ok, only this one doesn't and I really need it today!
I have a school presentation and if this isn't fixed on time I have to do it all over and I can't finish it in time.
I have tvpaint 9.5 pro.
Please help me!

[Elodie]

I have tvpaint 9.5 pro.

Are you using the last update (TVPaint 9.5.21) ?
What is your OS ? What is its architecture ?
Can you provide us the file ? We can't fix it by telepathy

[Orange1991]

My tvp version is 9.5.1.0 and my os is a windows 7. I tried to upload the file but it doesn't work.

[Elodie]

9.5.1.0

9.5.1.0 ? That's a weird version

Did you try to download the last update with your activation codes, from the website ?
http://www.tvpaint.com/v2/content/artic ... update.php" onclick="window.open(this.href);return false;

I tried to upload the file but it doesn't work.

Try a file hoster (rapidshare, wetransfer, etc...)

[Orange1991]

If I send it with wetransfer where can I send it to?

[Orange1991]

i think it's tvpaint 9.5.3

[Elodie]

i think it's tvpaint 9.5.3

So update your software firstly...