dongel fails on Mac OS X 10.6.8

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carambolasfilms
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dongel fails on Mac OS X 10.6.8

Post by carambolasfilms »

Hi I am migrating my software to a MacBook Pro, OS X 10.6.8 2.4GHZ Intel Core 1.7 .
The dongel is in the slot of the computer itself, the light is green, but on start up of TV Paint 9 it says the dongel is not present.

I have tried updating the Sentinel Key and the dongel is not broken as it does work in an old PowerMacG4.

Anyone came across this problem ?
Elodie
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Joined: 06 Jan 2009, 09:53
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Re: dongel fails on Mac OS X 10.6.8

Post by Elodie »

Did you install the Sentinel drivers ?
Are you using the last version of TVPaint 9 (9.5.22) ?
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carambolasfilms
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Re: dongel fails on Mac OS X 10.6.8

Post by carambolasfilms »

I am using TV PAint 9 , sentinels are installed, can I find an update to 9.5 ? (free of charge ?)
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carambolasfilms
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Re: dongel fails on Mac OS X 10.6.8

Post by carambolasfilms »

sorry, I DO have 9.5 standard edition. So I guess I will be looking for the update now ?
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carambolasfilms
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Re: dongel fails on Mac OS X 10.6.8

Post by carambolasfilms »

Updating now ...... and it worked, thanks for the help !
Elodie
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Joined: 06 Jan 2009, 09:53
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Re: dongel fails on Mac OS X 10.6.8

Post by Elodie »

You are welcome :)
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