Strange problem with graphics

[Kayaha]

I bought recently TVPaint10 and I use new mac Processor 2 GHz Intel Core i7Memory 8 GB 1600 MHz DDR3,Graphics Intel Iris Pro 1024 MB.
But I am getting such picture when I am movie window with some tools . here you have attachment. Anyone can help me ? Anyone know what douse that problem?

[ZigOtto]

what's your tvpa version (v10.x.x) ?

[Kayaha]

that is TVPaint 10 Pro 10.5.5 -64 bits

[slowtiger]

I remember this happening to me from time to time, but not often enough to worry.

[Thierry]

Hello Kayaha,

Do your Mac have a Retina display ? There is a known issue with Retina displays when you open TVPaint in high resolution mode.

To fix it, go to Applications, select TVPaint, and then press Cmd + i, this will open a little pop-up like this one :



Then, click on "Open in Low Resolution", the glitches should disappear.

[Kayaha]

Thanks a lot, I did it! I hope it works perfect now!