Constant crashing while saving

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neko405
Posts: 16
Joined: 02 Dec 2014, 16:09

Re: Constant crashing while saving

Post by neko405 »

Thierry wrote:Hello again,

You can access the startup panel via this option in the Preferences panel :
startup.png
Then quit TVPaint and restart it. This panel should open :
delete-config.png
To reset your configuration, simply click "delete" (this will erase your entire configuration)

Your projects is 830MB ? That's a lot. What are its width and height ?
Hi,

So after clicking reset configuration and deleting the configuration, TVPaint immediately crashed. I also tried to open my project and it started off with a crash too. I had thought of separating my project into smaller bits before, would that help? Also, my project is 1920x1080.

-neko405
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Thierry
Site Admin
Posts: 2780
Joined: 07 Jan 2013, 08:28

Re: Constant crashing while saving

Post by Thierry »

neko405 wrote:So after clicking reset configuration and deleting the configuration, TVPaint immediately crashed. I also tried to open my project and it started off with a crash too.
Very strange.
What are your Wacom drivers version ? Also, what kind of tablet do you have ?
neko405 wrote:I had thought of separating my project into smaller bits before, would that help? Also, my project is 1920x1080.
This would probably be helpful, yes.
neko405
Posts: 16
Joined: 02 Dec 2014, 16:09

Re: Constant crashing while saving

Post by neko405 »

Thierry wrote:
neko405 wrote:So after clicking reset configuration and deleting the configuration, TVPaint immediately crashed. I also tried to open my project and it started off with a crash too.
Very strange.
What are your Wacom drivers version ? Also, what kind of tablet do you have ?
neko405 wrote:I had thought of separating my project into smaller bits before, would that help? Also, my project is 1920x1080.
This would probably be helpful, yes.
Hi,

I have the Wacom Intuos pen and touch medium, model: CTH-680. Driver: Version 6.3.11-4a Multilingual
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Thierry
Site Admin
Posts: 2780
Joined: 07 Jan 2013, 08:28

Re: Constant crashing while saving

Post by Thierry »

Hmm.. could you try to uninstall TVPaint and install it back to see if the issue still happens ?
neko405
Posts: 16
Joined: 02 Dec 2014, 16:09

Re: Constant crashing while saving

Post by neko405 »

Thierry wrote:Hmm.. could you try to uninstall TVPaint and install it back to see if the issue still happens ?
Hi,

I've uninstalled and reinstalled and TVPaint. I clicked on a project to open it but it did not load and there was an error resulting in the image I have posted in the first post.

-neko405
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