Mac OS : crashes when grabbing images with a camcorder

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D.T. Nethery
Posts: 4225
Joined: 27 Sep 2006, 19:19

Re: Mac OS : crashes when grabbing images with a camcorder

Post by D.T. Nethery »

No, I'm not upset. I just wanted you to know I'm not trying to be a pest about this issue , simply seeking information. We're both in the same boat: we can't directly see this student's computer or the webcam she is using , so it's difficult to troubleshoot the issue. I'm grasping for whatever possible solution may exist to solve her crashing problem.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Mac OS : crashes when grabbing images with a camcorder

Post by Elodie »

Don't worry, I've never thought about you as a pest ! :D
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