switching dongles

[Soom]

surprisingly i couldn't find this anywhere
I am using another dongle from my work temporary, but i cannot unlock the existing TVPaint, because it is using the previous unlock code. So I had to uninstall Tvpaint and download a new installation with the right lock/unlock codes
Is there a way to do it without reinstalling? (both on mac and pc)
thanks

[Elodie]

The installation has nothing to do with the unlock code since this data is whether in the registry (on Windows) or in your library (on Mac).

When using a new dongle, TVPaint automatically opens the registration window and ask you for a new unlock code.

[Soom]

The installation has nothing to do with the unlock code since this data is whether in the registry (on Windows) or in your library (on Mac).
When using a new dongle, TVPaint automatically opens the registration window and ask you for a new unlock code.

But it shows the old Lock Code, which I cannot change, so typing in the new Unlock code doesn't help.
I guess that somewhere I should be able to reset TVPaint license, but I don't want to sift through registry every time :/

[Elodie]

Soom, could you please contact me by email ? We don't talk about licenses and codes on the forum

[Soom]

no problem - PM sent
sorry for the forum noise

[Soom]

somehow the PM is stuck in Outbox - is it normal?

[D.T. Nethery]

somehow the PM is stuck in Outbox - is it normal?

Yes. The PM will be in the Outbox until it is read by the recipient . Then it will move to the Sent box.

[Joost]

I have this same problem over and over again.
Is there anybody who knows how to solve this?

Thanks