brush cannot catch up with cursor in the 64bit version

furushil · Post by **furushil** » 23 Mar 2016, 16:52

Fabrice wrote:Is the 32 bit version still faster ?

Oh yes, the 32 bit version of TVPaint is a lot better. The stroke keeps up with the cursor, no issues there.

Let me know if there is anything else that I can do.

Fabrice · Post by **Fabrice** » 23 Mar 2016, 17:06

well, for now nothing, we will check with the dev team.
I think it's linked to an other bug so it's interesting.

Post by **Thierry** » 24 Mar 2016, 10:54

Ok, we've found the issue.
No ETA on when the fix will be available though.

furushil · Post by **furushil** » 24 Mar 2016, 10:59

Thank you. Good to hear that.

furushil · Post by **furushil** » 29 Mar 2016, 15:18

Hello Fabrice,

Here is my test (two screencaptures of TVPaint 64bit and 32bit): https://www.dropbox.com/s/8ie4r3tpdh6xj ... e.zip?dl=0" onclick="window.open(this.href);return false;

Unfortunately I cannot notice any difference between the build that you sent me and the regular build.
In TVPaint 32bit the brush can keep up with the cursor unlike in the 64 bit version.

Fabrice · Post by **Fabrice** » 29 Mar 2016, 15:35

I cannot notice any difference between the build that you sent me and the regular build.

it worked much better here. With a noticeable difference of speed on 64 bits.

furushil · Post by **furushil** » 29 Mar 2016, 15:50

I tried fullscreen mode, window mode, low resolution mode, restarting computer. All of this had no effect unfortunately.

Fabrice · Post by **Fabrice** » 29 Mar 2016, 16:09

ok, we will keep searching.

I wonder what would happen if your computer was not upgraded from a previous Mac OS, but ok, I can't really ask you to do a full reinstall, maybe for nothing (but if I remember well, it solved everything for Elodie).

meslin · Post by **meslin** » 29 Mar 2016, 16:38

For what it's worth, I have a 27" 2010 iMac that I upgraded to SSD and did a full El Capitan install on (not an OS upgrade).
I am experiencing the 64-bit brush lag in 11.0.3 (and earlier versions). 32-bit works much better.

Fabrice · Post by **Fabrice** » 29 Mar 2016, 19:25

ok, good to know !

I have received some other interesting videos about it.
I hope we will fix this soon and update the product.

I feel stupid, but I really thought it was fixed since it doesn't happen here on our Macs.

Elodie · Post by **Elodie** » 01 Apr 2016, 14:48

Personally, I thought it was a normal behaviour, since when I'm using Fire gesture on Firefox, I have the same issue. So, I always thought it was some Mac stuff.

slowtiger · Post by **slowtiger** » 01 Apr 2016, 15:14

Just installed 11.0.3 on my old Mac with System 10.6.8 - surprise, it's running! And I don't experience any lag so far.

Elodie · Post by **Elodie** » 01 Apr 2016, 15:36

in 64 bit ?

slowtiger · Post by **slowtiger** » 01 Apr 2016, 16:22

Yes, 64bit.

Fabrice · Post by **Fabrice** » 01 Apr 2016, 16:55

indeed, it's very very difficult to catch since the behavior is not the same on all computers.

We are still investigating anyway, Skomdra & Furushil helped a lot with their videos.

@Furushil have you tested my lastest link to the 11.0.3b (sent by PM yesterday) ?

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brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version

Re: brush cannot catch up with cursor in the 64bit version