Crash Opening File with Image Sequence TVP 11.0.3

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alexxgrigg
Posts: 9
Joined: 14 Mar 2016, 03:12

Crash Opening File with Image Sequence TVP 11.0.3

Post by alexxgrigg »

Hi guys. After updating to 11.0.3 this week I can no longer open a file that references a PNG image sequence. It crashes the program and gives this error-

Image

Running
Windows 10 (OS Build 10586.164)
TvPaint Standard 11.0.3 (32bits)

Any advice?
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Crash Opening File with Image Sequence TVP 11.0.3

Post by Elodie »

Could you please send us the file (dropbox or wetransfer).

If it's private, please send it to tcantet[@]tvpaint[.]fr (I am out of the office, so I won't be helpful).
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Fabrice
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Joined: 17 Jul 2007, 15:00
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Re: Crash Opening File with Image Sequence TVP 11.0.3

Post by Fabrice »

not a bug.

We have updated the PNG library to the latest version because of too much bugs and compatibility problems in various productions.
Reading your error message, it appears that your PNG file(s) is/are corrupted (>> incorrect sRGB profile) and then made the software crash.
I don't know from where comes your file, but try to change the color profile.
Fabrice Debarge
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