Constant resetting of workspace Topic is solved

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Bop
Posts: 17
Joined: 28 Feb 2016, 23:19

Constant resetting of workspace

Post by Bop »

I don't know what's going on but it really needs to stop since it's disrupting my workflow and constantly corrupting my tvpaint files. Every once and a while I turn off my tablet to go do something else, and then I turn it back on again and my entire Tvpaint interface has reset to the default. This has happened about 3 times, two times the file I was working on was corrupted, and once it wasn't for some inexplicable reason. This only occurs after I've SAVED AND EXITED TVPAINT 11 STANDARD (after autosaving too, since I have that on) AND NO OTHER TIME. The one thing that stood out to me in every reset is that when I open up Tvpaint again the color wheel is miniature, which is very odd. I reset the workspace manually myself then I reconfigure all of my keyboard shortcuts again. It's very tedious to do this every time it decides to reset, and to lose valuable work is horrible. Is it my particular version? Can someone please help?
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D.T. Nethery
Posts: 4225
Joined: 27 Sep 2006, 19:19

Re: Constant resetting of workspace

Post by D.T. Nethery »

Bop wrote:I don't know what's going on but it really needs to stop since it's disrupting my workflow and constantly corrupting my tvpaint files. Every once and a while I turn off my tablet to go do something else, and then I turn it back on again and my entire Tvpaint interface has reset to the default. This has happened about 3 times, two times the file I was working on was corrupted, and once it wasn't for some inexplicable reason. This only occurs after I've SAVED AND EXITED TVPAINT 11 STANDARD (after autosaving too, since I have that on) AND NO OTHER TIME. The one thing that stood out to me in every reset is that when I open up Tvpaint again the color wheel is miniature, which is very odd. I reset the workspace manually myself then I reconfigure all of my keyboard shortcuts again. It's very tedious to do this every time it decides to reset, and to lose valuable work is horrible. Is it my particular version? Can someone please help?
I don't know if it would make any difference, but the latest released version is 11.0.3 and I notice in your screenshot it shows 11.0.2 . Try updating to 11.0.3.

http://www.tvpaint.com/v2/content/artic ... update.php" onclick="window.open(this.href);return false;

.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Constant resetting of workspace

Post by Elodie »

Go to Edit menu > Preferences > Startup tab > and make sure "Start up configuration" is "Remember last used configuration".
Bop
Posts: 17
Joined: 28 Feb 2016, 23:19

Re: Constant resetting of workspace

Post by Bop »

Ah, I upgraded. Thank you for telling me there was a new update, hopefully this'll decrease the chances of this happening. Oh and yes, I do have it set to "remember last used configuration" and it works, it only sometimes resets when I turn off my tablet and turn it back on. There's no other reason I can think of for this happening...
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Constant resetting of workspace

Post by Elodie »

What is your tablet ?
Bop
Posts: 17
Joined: 28 Feb 2016, 23:19

Re: Constant resetting of workspace

Post by Bop »

My tablet's an Asus EEE Slate EP121. It meets Tvpaint's standards of working, and actually works quite well.
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Constant resetting of workspace

Post by Elodie »

When you turn it off, is TVPaint open ? Or do you close it before turning your tablet off ?
Bop
Posts: 17
Joined: 28 Feb 2016, 23:19

Re: Constant resetting of workspace

Post by Bop »

I close it down
Elodie
Posts: 13912
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Location: Metz

Re: Constant resetting of workspace

Post by Elodie »

Do you any error message when you close ?
Bop
Posts: 17
Joined: 28 Feb 2016, 23:19

Re: Constant resetting of workspace

Post by Bop »

No, it's all normal and totally unprompted. I never get any kind of indication that an error occurred until I open Tvpaint back up and it has a reset workspace
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Constant resetting of workspace

Post by Elodie »

That's crazy !

When you updated tvpaint to 11.0.3, did you close the software before installing the update ?
(some people don't close tvpaint, so it creates mistakes : it's considered as versions. 0.3, but it's still an older version running).
Bop
Posts: 17
Joined: 28 Feb 2016, 23:19

Re: Constant resetting of workspace

Post by Bop »

Oh yes I closed it, and I closed it when I updated to 11.0.2, too. I just don't know what's wrong. :(
Elodie
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Location: Metz

Re: Constant resetting of workspace

Post by Elodie »

Neither do I :s

We don't have a similar computer at the office, but I do at home. What is your OS Btw ?
Bop
Posts: 17
Joined: 28 Feb 2016, 23:19

Re: Constant resetting of workspace

Post by Bop »

Ummm, 64 bit windows 7 I think.
Elodie
Posts: 13912
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Constant resetting of workspace

Post by Elodie »

Ok, thank you.
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