Mac System File requester is lagging terribly in TVP11

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Soom
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Mac System File requester is lagging terribly in TVP11

Post by Soom »

TVP11 native MAC OS file requester is lagging very badly in TVPaint 11. The built in TVP requester works good, so I had to switch to it...
I'm on OS Yosemite
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
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D.T. Nethery
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Re: Mac System File requester is lagging terribly in TVP11

Post by D.T. Nethery »

Soom wrote:TVP11 native MAC OS file requester is lagging very badly in TVPaint 11. The built in TVP requester works good, so I had to switch to it...
I'm on OS Yosemite
Sorry to read that you are experiencing a bad lag with TVPaint 11 under Yosemite .

To help the developers to track down and fix the bug I am simply noting here that with TVPaint 11 running on Mac OS 10.9 Mavericks I do NOT experience any lag with the native Mac OS file requester.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
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16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
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Elodie
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Re: Mac System File requester is lagging terribly in TVP11

Post by Elodie »

Neither do I.

Soom, is there anyway you record the lag ?
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Re: Mac System File requester is lagging terribly in TVP11

Post by Soom »

Elodie wrote:Neither do I.

Soom, is there anyway you record the lag ?
I will try when I'm on my mac next time - do you know if Mac has a built in screen recorder?
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
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Re: Mac System File requester is lagging terribly in TVP11

Post by Elodie »

Quicktime. :mrgreen:
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Soom
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Re: Mac System File requester is lagging terribly in TVP11

Post by Soom »

That's MAGIC! As I opened Quicktime and started recording, it suddenly started working fine!!! :) Now I think that it was on my side - I have restarted the MAC a couple of days ago - when I'm on a Mac, I forget that I also need to restart sometimes :D
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
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Soom
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Re: Mac System File requester is lagging terribly in TVP11

Post by Soom »

And here it happens again. Freshly restarted, but yet - the file requester lagging like hell... Seems to happen pretty randomly.
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
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Re: Mac System File requester is lagging terribly in TVP11

Post by Soom »

I've just made a video - especially look after 1:20...
TVP_file_requester_lag_sm.mov
(17.5 MiB) Downloaded 844 times
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
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slowtiger
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Re: Mac System File requester is lagging terribly in TVP11

Post by slowtiger »

Check the sleep settings for your harddrives. As mine are set to sleep when not used for several minutes, opening anything after that time needs some sweet 20 sec, no matter from which program.
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
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Soom
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Re: Mac System File requester is lagging terribly in TVP11

Post by Soom »

slowtiger wrote:Check the sleep settings for your harddrives. As mine are set to sleep when not used for several minutes, opening anything after that time needs some sweet 20 sec, no matter from which program.
Not that for sure - it's in the middle of work, besides - all other apps work fine - it's just in TVPaint. And it goes on - once it happens, it wouldn't change until I restart, and even that not always works (I wouldn't expect much from a restart - it's a Mac after all - rarely needs a restart...)
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
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Soom
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Re: Mac System File requester is lagging terribly in TVP11

Post by Soom »

Just a heads up - this issue didn't go away, restarting won't help any more... :(
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
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Re: Mac System File requester is lagging terribly in TVP11

Post by Elodie »

Well, as you know : if nobody can reproduce your trouble, we cannot fix it :/
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