Unable to import audio after latest update
Unable to import audio after latest update
Hi , I recently updated to the latest version of TVPaint animation pro (11.0.3-64 bits) for Mac and ever since I am not able to import audio files and even when I try opening older tvpp files that already had audio in it the program tells me that it is unable to find the audio file. Luckily I did not delete the previous version of TVPaint (11.0.2 - 64 bits) in which I can keep on using audio files no problem. Is it possible that it is an issue with the update maybe particularly for Mac? Has anybody had the same issue? Any feedback is appreciated
- Attachments
-
- Error when I try to open file containing audio
- Screen Shot 2016-07-26 at 12.31.10 PM.png (42.02 KiB) Viewed 13706 times
-
- error when I try to import audio
- Screen Shot 2016-07-26 at 12.30.14 PM.png (19.75 KiB) Viewed 13706 times
Re: Unable to import audio after latest update
hmm, that's weird. What if you open that sound separately ?
Re: Unable to import audio after latest update
I've run tests on my side with v11.0.2 and 11.0.3 on my Mac, and it works as expected.
Is it possible for you to send us your wav file ?
Is it possible for you to send us your wav file ?
Re: Unable to import audio after latest update
I have tried with multiple wav and mp3 files and none of them work, for some reason the forum wont allow to upload wav files as attachments, but one of the files that I tried to open can be found here:
http://www.freesound.org/people/XxBirdoxX/sounds/52293/
http://www.freesound.org/people/XxBirdoxX/sounds/52293/
Re: Unable to import audio after latest update
Could you send it to me by email ? -> elodie[@]tvpaint.fr
I can't download the file from that website.
I can't download the file from that website.