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HELP for a damaged file

Posted: 03 Jun 2016, 15:51
by anaïde
Hi!

I hope I don't disturb you with this kind of thing because you're certainly very busy...
I can't open a tv paint file which is the last version of an advertising project. I really need to finish it as soon as possible for the studio I'm working for, so it would help me a lot if you can find a way to open it, or to recover my work. I don't know why the file is damaged because I saved it without any problem, but maybe my computer crashed just after, I don't remember it...
Here is a link where you can download the file: https://we.tl/F58iadl9Gq" onclick="window.open(this.href);return false;

Thanks very much for your help and have a nice day,


Eva

Re: HELP for a damaged file

Posted: 03 Jun 2016, 15:57
by Fabrice
Hi Eva, welcome,

We can only check this monday.
May i ask you to answer this first : http://forum.tvpaint.com/viewtopic.php?f=10&t=6167" onclick="window.open(this.href);return false; ?

Re: HELP for a damaged file

Posted: 03 Jun 2016, 16:44
by anaïde
Hi,

Thanks you so much! It would be very helpful if you can do something!

My OS is windows 10 (64 bits)

My software is TV Paint 10.0.16 PRO (32 bits)

Have a nice week end!

Eva

Re: HELP for a damaged file

Posted: 03 Jun 2016, 17:24
by Thierry
You are using a cracked version of TVPaint Animation 10, therefore I will lock this topic.
People using pirated version of our software will not recieve any help.

I strongly advise you to buy an official licence of TVPaint Animation without delays to clarify your situation.