TVPaint crashes when trying to scan

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Soom
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TVPaint crashes when trying to scan

Post by Soom »

Hi
This is the first time I tried to scan with TVPaint and it just crashes as soon as I click File>ICA>Acquire...
Epson GT-15000 scanner, Macbook Pro OS Yosemite, TVP 11.0.3
:cry:
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
Elodie
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Location: Metz

Re: TVPaint crashes when trying to scan

Post by Elodie »

Don't scan with TVPaint, especially with the 64 bit version. I don't even know why the option is still there.

Scan with Mac OS built-in application and import in TVPaint : https://support.apple.com/en-us/HT204790" onclick="window.open(this.href);return false;
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D.T. Nethery
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Joined: 27 Sep 2006, 19:19

Re: TVPaint crashes when trying to scan

Post by D.T. Nethery »

Elodie wrote:Don't scan with TVPaint, especially with the 64 bit version. I don't even know why the option is still there.

Scan with Mac OS built-in application and import in TVPaint : https://support.apple.com/en-us/HT204790" onclick="window.open(this.href);return false;
Even better : get VueScan for scanning . VueScan's interface is much better and has more options for image adjustement than most of the scanner interfaces that come out of the box with the scanner. (I'm looking at your Brother , Mustek, and HP ) Scan all your drawings and save to a folder , then import the scanned images to TVPaint.

Although you mentioned you have an Epson GT-15000 scanner , so the EpsonScan software in Pro mode is very good . Do they still include EpsonScan with their scanners ? (my Epson is an older model , so it still uses the EpsonScan interface ... maybe they have something new now ? )

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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Soom
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Re: TVPaint crashes when trying to scan

Post by Soom »

Elodie wrote:Don't scan with TVPaint, especially with the 64 bit version. I don't even know why the option is still there.
Scan with Mac OS built-in application and import in TVPaint : https://support.apple.com/en-us/HT204790" onclick="window.open(this.href);return false;
Ayyy, that was exactly my point - the Apple built in scanning software su...*** ehmmm - is lame. I was searching for a better alternative and thought to give it a try in TVP :)
all tight then - so now you know the option is still there :)
D.T. Nethery wrote: Even better : get VueScan for scanning . VueScan's interface is much better and has more options for image adjustement than most of the scanner interfaces that come out of the box with the scanner. (I'm looking at your Brother , Mustek, and HP ) Scan all your drawings and save to a folder , then import the scanned images to TVPaint.
Although you mentioned you have an Epson GT-15000 scanner , so the EpsonScan software in Pro mode is very good . Do they still include EpsonScan with their scanners ? (my Epson is an older model , so it still uses the EpsonScan interface ... maybe they have something new now ? )
Hah, that was exactly my frustration - Epson does not longer provide software for OSX higher than v10.6 forcing me to use Image Capture, which , compared to Epson's software, is a child's play. I tried VueScan already - looks good, but 40$ for normal version and 90$ for pro - really? That's too much for something that should actually be out of the box... I don't even know who to be angry at - Epson, or Apple :/
When I stumbled across this option on TVP I suddenly had a tiny spark of hope... :)
well, anyway, I will have to live with that for now
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
Elodie
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Joined: 06 Jan 2009, 09:53
Location: Metz

Re: TVPaint crashes when trying to scan

Post by Elodie »

Try to install the 32 bit version, but honestly I'm afraid it won't work much better :?
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D.T. Nethery
Posts: 4225
Joined: 27 Sep 2006, 19:19

Re: TVPaint crashes when trying to scan

Post by D.T. Nethery »

Soom wrote:
D.T. Nethery wrote: Even better : get VueScan for scanning . VueScan's interface is much better and has more options for image adjustement than most of the scanner interfaces that come out of the box with the scanner. (I'm looking at your Brother , Mustek, and HP ) Scan all your drawings and save to a folder , then import the scanned images to TVPaint.

Although you mentioned you have an Epson GT-15000 scanner , so the EpsonScan software in Pro mode is very good . Do they still include EpsonScan with their scanners ? (my Epson is an older model , so it still uses the EpsonScan interface ... maybe they have something new now ? )
Hah, that was exactly my frustration - Epson does not longer provide software for OSX higher than v10.6 forcing me to use Image Capture, which , compared to Epson's software, is a child's play. I tried VueScan already - looks good, but 40$ for normal version and 90$ for pro - really? That's too much for something that should actually be out of the box... I don't even know who to be angry at - Epson, or Apple :/
EpsonScan was a great scanning interface ... why did they have to stop making it ? Probably because it could no longer function under Mac OS (curse you ,Apple !) But then I wonder: why couldn't Epson just write a new version of EpsonScan that would work with the current Mac OS instead of being lazy and forcing their customers use Apple Image Capture (which is ok for casual scanning , but not a professional production line application) I'm mad at both of them.

Yes, VueScan is pricey , but to me it is worth the price .

.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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Soom
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Re: TVPaint crashes when trying to scan

Post by Soom »

Elodie wrote:Try to install the 32 bit version, but honestly I'm afraid it won't work much better :?
Thanks Elodie, but I just checked- I'm on 32 bit version.
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
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