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Damage File after shutdown

Posted: 06 Dec 2016, 20:19
by tilililirik
Hello!

My computer shut down while i was saving my tvpaint file and now I can't open it after restarting the PC. I was using TVPAINT 10, on windows ,64 bits
What can i do? I saw similar problems on this forum, Can anyone help me please?

I can send you the file.

Thank you very much!

Re: Damage File after shutdown

Posted: 07 Dec 2016, 08:10
by JeremyN
Hello,

Please, read this first
http://forum.tvpaint.com/viewtopic.php?f=10&t=6167" onclick="window.open(this.href);return false;

Re: Damage File after shutdown

Posted: 07 Dec 2016, 16:41
by tilililirik
windows10
64bit
CPU: Intel(R) Core (TM) i5-3470CPU@ 3.20 GHz
RAM: 8GB
Tvp10.0.16
Sofware : Professional ( 64 bit )
Wacom Cintiq 22"HD ( last driver on the site )

Re: Damage File after shutdown

Posted: 07 Dec 2016, 17:46
by Fabrice
just update your software : [Help > Check for update].