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Option key to pan in the drawing window.

Posted: 17 Dec 2016, 12:09
by daninski
Option key to pan in the drawing window has stopped working for me, and I've no idea how to get it back :(
Any tips?

Re: Option key to pan in the drawing window.

Posted: 17 Dec 2016, 12:22
by daninski
Ok, I think it's a bug. When I reload the project the pan works for 30 seconds or so... then stops. It just draws like a pen with the option key pressed.

Re: Option key to pan in the drawing window.

Posted: 19 Dec 2016, 06:02
by Elodie
Do you use Alt key from the keyboad or from your tablet ?

Re: Option key to pan in the drawing window.

Posted: 19 Dec 2016, 09:14
by daninski
From the keyboard.

Re: Option key to pan in the drawing window.

Posted: 19 Dec 2016, 12:28
by Elodie
Have you tried to use it from the tablet ? Maybe it's the option key that is defective.

Re: Option key to pan in the drawing window.

Posted: 21 Dec 2016, 10:38
by daninski
Yep, I try it from the tablet and all hell breaks loose. The paper seems to break into tiles and flashes black and white. Juddery too.

Re: Option key to pan in the drawing window.

Posted: 21 Dec 2016, 11:18
by Elodie
:shock:

Could you record that ?

Re: Option key to pan in the drawing window.

Posted: 22 Dec 2016, 13:40
by daninski
Ok, so trying to record it narrowed down the symptoms. It only happens when I'm using the cintiq screen. So I can't record it, as far as I know. I could video it with the phone?
Also, if I load in a new project the option key will work again for a while. Doesn't do it when the screens are mirrored.

Re: Option key to pan in the drawing window.

Posted: 22 Dec 2016, 13:57
by Elodie
May I have more details about your Mac ? Are the Wacom drivers up to date ? Is TVPaint up to date too ?

Re: Option key to pan in the drawing window.

Posted: 22 Dec 2016, 14:59
by daninski
Ok, here's a thing. The option key on the keyboard only works with the track pad, and the wacom option on the tablet only works with the pen :|

I'm up to date on all the drivers and OSX...



...and TVPaint is up to date too.

Re: Option key to pan in the drawing window.

Posted: 22 Dec 2016, 15:08
by Elodie
Ok, which OSX please ?

Re: Option key to pan in the drawing window.

Posted: 22 Dec 2016, 15:12
by daninski
10.12.2

Re: Option key to pan in the drawing window.

Posted: 22 Dec 2016, 15:50
by Elodie
Hmm... The same for me and I don't have any trouble : I can mix mouse, trackpad, stylus, option key from keyboard and option key from the tablet... even the button in TVPaint interface works fine...

Does anyone on the forum else experience the same behaviour ?

Re: Option key to pan in the drawing window.

Posted: 29 Dec 2016, 15:42
by daninski
GOOD NEWS! It was the wacom driver. A new one came out on the 27th which fixed it all. I can't help myself when I see an update! :D

Re: Option key to pan in the drawing window.

Posted: 30 Dec 2016, 07:03
by Elodie
Glad to read this, thanks Dan :)