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We've been working with a 4k project.

Usually if I've been working with one project, I can open another one with no problems. But if I want to open a third one, I sometimes get this.


Even if I close the two earlier ones, seems that something is full. What is it? Is there a "purge" somewhere so I can empty the "something", or is it just a quit tvp, open tvp?

Edit: Is it about cache?

The only time I've got that message, I did have no space left in my HD. I know it can be silly, but have you checked your HD capacities ? (On my Mac BookPro, Mac OS actually takes 2/3 of the HD space, so it can be full quite easily).

Yeah, I don't believe it's that, I've got 300 gb space left.

I'm also curious about the Preferences tab, Memory&Cache.

In cache usage - automatic, if I float on top of it, a pop up says this.


The pop up is referring to Undo cache, but seems like the undo cache is the one above?

From my memory :
• Undo = the size in mb to undo stuff in TVPaint (each action takes N megabytes : a stroke, a FX, etc...)
• Cache is the extra memory that TVPaint uses to have a quick access to images, display, etc... By default, you should let it in Automatic, so TVPaint can set the cache following its needs. But I'm surprised because according to your first post, you were using Auto mode...

Could you please tell us more about these files ? How many layers ? How many frames ? How many clips ? Can we have a copy for tests ?

Yep, it was in automatic, but I was testing if that had anything to do with the issue. So it just stayed on while I was screencapping.

And to clarify, in my last post I was referring also to another issue. If I float on top of the "automatic" tick box on "cache usage" (to learn what the tick box does) it seems to show inaccurate information. The pop up informs me that the tick box is connected to "undo buffer". But as you say,

Elodie wrote: ↑15 Sep 2017, 12:44 Cache is the extra memory that TVPaint uses to have a quick access to images, display, etc.

So, It seems to me that there is misinformation in that spesific pop up.


And for the first issue, there is only 1 clip. The resolution is 4096x2160 with 200 - 300 frames. I can check out what scenes give the issue and send them to you on monday.

(I can easily keep on working with restarting tvp when it occurs. I was just interested what "space" is this error referring to and, if there was a way to purge it. So this is not a urgent issue )

I tried to open all my projects, but there is no error happening. It seems to happen only after I've been working on the files for some time.

I'll have to see if I can figure out if there is some pattern to these errors.

Ok please, let us know, for it is a strange behaviour.