Welcome to TVPaint Community forums !

I use version 10.5.7 and I just got a new Mac Powerbook and want to install TVPaint. I cannot find a link for this version of the software. Half the links I click on are giving me "Internal Server Error". Where can I find it? I would like to install both 32 and 64 bit versions. Thank you!

Janet Perlman wrote: ↑25 Mar 2018, 19:41 I use version 10.5.7 and I just got a new Mac Powerbook and want to install TVPaint. I cannot find a link for this version of the software. Half the links I click on are giving me "Internal Server Error". Where can I find it? I would like to install both 32 and 64 bit versions. Thank you!

Click the Update link at the top of the forum. Then log-in to your TVPaint user account (or create one , if you have not yet done so) ,
then you will see a tab that says Your Software > Using the Safenet protection system ... click on that ... it should show you the options to download both 32bit and 64bit versions of TVPaint 10.5.7 .

If you've already done that and the links are returning "Internal Server Error" something may be wrong with TVPaint's server . Check back later .

There was indeed an error on the website this week-end, and it has been resolved.
So I advise you to try again

Thank you for the fast reply. I got to the correct link, but when I try to download the file, I get an internal error. I tried it with the 32 and 64 BIT versions. "An internal error [1330] occurs, please try again." Now I just got a welcome email with my old lock and unlock codes, but np software.
Need help! Thanks.

Help! I'm still trying to download the TVPaint program, and all links work up to the point when I click on download, and I get an error message (see above). I need both 32 and 64 bit versions. Thanks.

Hi Janet,

The issue you are having should have been fixed now.
Can you try to download the software again ?

Best,

It works! Thank you! (I made my post less angry)