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TV Paint Freezes if idle too long

Posted: 16 Jun 2018, 03:22
by W4DolphinPilot
So sometimes, when I go downstairs to grab a bite, or take a break to watch a 10 min video or step out for a bit, I will leave my TV paint open on my Cintiq Pro 13 as I am wont to do, and with any other program, nothing goes wrong. But for some reason, TV Paint likes to freeze after 10 or so minutes of inactivity and I have to go to the processes tab to end the process every time and reopen it. I haven't lost anything important per say, but it's just really annoying to have to do this if I'm not either in 100% working mode, or if I'm not away from my computer for a long stretch of time. Is this a bug or is it something to do with some process that betters it somehow (I don't know, like maybe extending the flash drive key's lifespan or something like that).

Note: I'm using Standard version, up to date, and on Windows 7.

Re: TV Paint Freezes if idle too long

Posted: 19 Jun 2018, 09:03
by Thierry
Hi,

I've encountered the issue several times before, but it was only on Mac.
Which version of TVPaint are you using ? v10 or v11 ?

Best,

Re: TV Paint Freezes if idle too long

Posted: 21 Jun 2018, 17:55
by slowtiger
Can't confirm with v10 on my side, leave it open for days, even weeks.

Re: TV Paint Freezes if idle too long

Posted: 21 Jun 2018, 22:30
by D.T. Nethery
I've had a similar issue with TVPaint 11 Pro 32bit version . If I go away and leave it for a while , TVPaint 11 32bit crashes . This never happens with TVPaint 11 64bit which I have sometimes left open (but idle) for two days . It also never happens with TVPaint 10 (32bit or 64bit) only with TVPaint 11 32bit.