please help me, file TVPP corrupted
Posted: 24 Dec 2018, 08:56
Hello technical support friends, I hope you're fine, I have a problem, I was working a tvpp file, about 6 seconds of animation, I have activated the self-service of tvpp, even so I always have the habit of pressing the ctrl + s for security, then after the day of animation save the project and then I closed the program, just then I moved the cable into the socket and my PC was completely turned off, it was quiet because I had saved the file before the program closed and the pc, siembargo when I opened the file to see if everything was fine the file was not opened, nor did I see any window that explains what is happening, neither opened the saved copies automatically, nor changing the name, in the area where the weight of the file appears a question mark, I saved the file in a USB to restore my PC to a previous state but the problem persists, simply does not recognize the file because it is corrupted, when I see its properties giving right click its weight appears 28.8 MB (30,214,970 bytes) please friend, I need help, the program is TVPaint Animation 10 Pro v10.0.16 - Win and my pc is a windows 7 Processor: Intel (R) Core (TM) i5-3340. operating system 64 bits. let me send you the file by wetransfer please, it would be very nice for me to be able to review it and