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Where can I update or upgrade

Posted: 24 Feb 2021, 10:59
by itsdemioh
Hello,

I have had TV Paint 10 using my dongle for years.
I have a new computer (Mac big sur) and am unable to install it now. I am being told to upgrade/contact the publishers.

On the 'support'- 'update/upgrade' section in my account nothing is shown as an option to click on to download any patches or upgrades to help.
Please assist, thanks so much.

-Demi

Re: Where can I update or upgrade

Posted: 24 Feb 2021, 12:13
by Xavier
Sorry, the last version of TVPaint 10 was released way before Big Sur ; we don't provide any version of TVPaint 10 that is compatible.

Re: Where can I update or upgrade

Posted: 25 Feb 2021, 10:08
by Dean
Hello, if you wish to upgrade your license, you can file a request for us via our contact form on the website :)

https://tvpaint.odoo.com/en_US/page/contactus